Lead Platform Engineer

Capital One; Plano (TX); On-site; USD 150,000 - 171,000; Full time

Job summary

Capital One in Plano, TX seeks a Lead Platform Engineer to drive platform reliability, security, and automation across a modern DevOps stack. You will partner with Architecture, Software Engineers, and product owners to deliver scalable platform services while mentoring engineers and advancing cloud tooling capabilities.

Responsibilities include proactive troubleshooting, performance monitoring, documentation, and implementing best practices to improve user experience and platform resilience.

Qualifications

• Minimum 6 years of experience with build and deployment tools (Jenkins, GitHub, or Artifactory).
• At least 4 years of experience with AWS.
• At least 2 years of team leadership experience.
• At least 2 years of experience administering Google Workspace.

Responsibilities

• Provide prompt and effective technical support to users and troubleshoot issues.
• Monitor system performance, security, and data integrity; address problems proactively.
• Stay up-to-date with Google Workspace features and implement improvements.
• Develop and maintain clear documentation and training materials for users.
• Collaborate with Architecture to align platforms with latest design and configuration.
• Lead platform engineering practices and mentor engineers across Agile teams.

Skills

AWS

Team leadership

Google Workspace administration

DevOps tooling

Python Bash scripting

Education

High School Diploma or equivalent

Tools

Jenkins

GitHub

Artifactory

Docker

Terraform

Ansible

ECS

Job description

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? Do you have a proven track record of leading diverse teams to achieve great results? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Lead Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

What You’ll Do:

• Provide prompt and effective technical support to users, troubleshooting issues and answering questions
• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems
• Stay up-to-date with the latest Google Workspace features and best practices, implementing updates and improvements as needed
• Develop and maintain clear documentation and training materials for users
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
• Monitor platform support Slack channels and address customer questions and issues
• Work closely with the Architecture team to align the platforms to latest architecture and configuration
• Encourage innovation, automation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity to a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms
• Work with product owners to understand desired application capabilities and testing scenarios
• Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity
• Directly and indirectly lead a teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One
• Utilize scripting languages like Python, Bash, and others.
• Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services .
• Attack complex business opportunities by working with LOB stakeholders, leadership and your teams
• Collaborate on bigger initiatives to represent their impacts on your platforms and guide decision makers

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
• At least 4 years of experience with AWS
• At least 2 years of team leadership experience
• At least 2 years of experience administering Google Workspace

Preferred Qualifications:

• 5+ years of experience with AWS
• 2+ years of experience in Agile practices

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $164,800 - $188,100 for Lead Platform Engineer

New York, NY: $179,700 - $205,100 for Lead Platform Engineer

Plano, TX: $149,800 - $171,000 for Lead Platform Engineer

Richmond, VA: $149,800 - $171,000 for Lead Platform Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.