Lead Platform Engineer

Capital One; New York (NY); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Collaborative work environment

Technology transformation projects

Job summary

Capital One is seeking a Lead Platform Engineer to enhance DevOps tools using advanced technologies. This role requires a strong technical background in AWS, coupled with leadership experience. You will ensure system integrity while actively contributing to innovation and team development.

Ideal candidates will possess a strong understanding of deployment tools and Agile practices. Join a collaborative environment to help solve complex technical challenges.

Qualifications

• At least 6 years of experience using build and deployment tools.
• At least 4 years of experience with AWS.
• Strong technical support and system monitoring skills.

Responsibilities

• Provide technical support and monitor system performance.
• Develop and maintain documentation for users.
• Collaborate with teams to enhance platform user experience.

Skills

Technical support

System performance monitoring

Documentation development

Scripting (Python, Bash)

Container orchestration

Agile practices

Education

High School Diploma or equivalent

Tools

Jenkins

GitHub

AWS

Google Workspace

Docker

ECS

Ansible

Terraform

Job description

Lead Platform Engineer

Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast‑paced, collaborative, inclusive, and iterative delivery environment? Do you have a proven track record of leading diverse teams to achieve great results? At Capital One, you’ll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Lead Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

What You’ll Do

• Provide prompt and effective technical support to users, troubleshooting issues and answering questions
• Monitor system performance, security, and data integrity, taking proactive measures to address potential problems
• Stay up‑to‑date with the latest Google Workspace features and best practices, implementing updates and improvements as needed
• Develop and maintain clear documentation and training materials for users
• Focus on building and maintaining the underlying operational aspects of the platform including remediating vulnerabilities
• Monitor platform support Slack channels and address customer questions and issues
• Work closely with the Architecture team to align the platforms to latest architecture and configuration
• Encourage innovation, automation, implementation of cutting‑edge technologies, inclusion, outside‑of‑the‑box thinking, teamwork, self‑organization and diversity in a legacy process
• Develop, and utilize best practices to enhance the overall user experience of the platform
• Collaborate with the Software Engineers to ensure software works seamlessly on the platforms
• Work with product owners to understand desired application capabilities and testing scenarios
• Continuously improve platform engineering practices and proactively identify risks and execute strategies that eliminate or mitigate those risks
• Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full‑stack of development tools and technologies
• Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
• Directly and indirectly lead teams of engineers and people leaders to build strategy for each platform and drive being Well Managed, the core goal at Capital One
• Utilize scripting languages like Python, Bash, and others
• Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services
• Attack complex business opportunities by working with LOB stakeholders, leadership and your teams
• Collaborate on bigger initiatives to represent their impacts on your platforms and guide decision makers

Basic Qualifications

• High School Diploma, GED, or equivalent certification
• At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory)
• At least 4 years of experience with AWS
• At least 2 years of team leadership experience
• At least 2 years of experience administering Google Workspace

Preferred Qualifications

• 5+ years of experience with AWS
• 2+ years of experience in Agile practices

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F‑1 OPT, F‑1 STEM OPT, F‑1 CPT, J‑1, TN, E‑2, E‑3, L‑1 and O‑1, or any EADs or other forms of work authorization that require immigration support from an employer).

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.