Lead Physical Security Technician

DataVox; Houston (TX); On-site; USD 75,000 - 105,000; Full time

Job summary

DataVox in Houston is seeking a Lead Physical Security Technician to support the Building Technology Solutions Department. You will install and commission IP CCTV, IP Access Control, Intercom, and related equipment on client sites, ensuring systems meet design specs.

You’ll lead on-site technicians, coordinate daily tasks, perform tests and commissioning with programmers, and train junior staff while maintaining strong customer relations.

Qualifications

• Requires 5+ years in Physical Security Installer/Service roles.
• Texas DPS Security Installer license or ability to obtain.
• High school diploma or GED; trade/electronics training preferred.
• Experience with IP CCTV, access control, and VMS systems.
• Certification in Genetec, Axis, Sony, Bosch or HID VertX is a plus.
• Ability to read wiring diagrams and install/commission systems.

Responsibilities

• Install IP CCTV, IP Access Control, Intercom and related equipment.
• Install Access Control/VMS servers and UPS.
• Test and configure readers, cameras, and door controllers.
• Perform preventive maintenance and repairs per vendor procedures.
• Troubleshoot and repair system components.
• Assign daily tasks and ensure quality control on site.
• Coordinate site needs with management and team members.
• Conduct site commissioning and testing with Programmers.
• Train new Technicians.
• Maintain communication between job site and company personnel.
• Keep the Project Manager updated on progress.
• Assist with in-house assembly/test/checkout tasks.
• Help resolve potential customer-impacting issues.

Skills

Access control installation

CCTV installation

Team leadership

Troubleshooting

Client communication

Project coordination

Education

High School Diploma or GED

Trade School or 2-year degree in Basic Electronics

Texas DPS Security Installer license (preferred)

Tools

Genetec Certification

Axis Certification

Sony Certification

Bosch Intrusion Certification

HID VertX Certification

Job description

DataVox is hiring a Lead Physical Security Technician to join the Building Technology Solutions Department in Houston!

What You’ll Do

Physical Security Technicians are responsible for tasks associated with maintenance of access control, CCTV, burglar security systems, and managing small to mid-sized security systems.

• Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
• Install Access Control/VMS servers and UPS
• Test installed equipment and basic programming such as adding card readers, users, cameras and door controllers to any system.
• Preform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
• Troubleshoot, diagnose, and repair any system or component level equipment
• Assign Daily task to onsite Team and ensure they are completed and perform Quality Control
• Coordinate daily job site needs with management and team members
• Conduct site commissioning and testing with Programmer
• Train new Technicians
• Responsible for effecting smooth communications and rapport between the job site, and company personnel.
• Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
• Assist with the completion of all in-house assembly/test/checkout tasks
• Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.
• Seek guidance and direction as necessary for performance of duties.

Who You Are

• Capable of installing all necessary Physical Security components, which include but is not limited to: electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers
• Fluid in multiple Access Control controllers, Intrusion, and Intercom components
• Basic understanding of access control, life safety, ADA code
• Demonstrates an understanding of basic networking
• Able to troubleshoot an Access Control or video system from the Server
• Able to troubleshoot and configure network security devices.
• System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
• Sound judgment and the demonstrated ability to act independently
• Ability to organize workload effectively and work with a sense of urgency
• Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
• Demonstrate ability to operate test equipment.
• Must be able to pass security and background checks
• Must be in full compliance with company and customers safety program

What You Need

• Ability to obtain a Texas DPS Security Installer license
• High School Diploma or GED required
• Ability to report to work during customary or specifically assigned work schedules required
• Completed Trade School or 2-year degree in Basic Electronics preferred
• 5+ years of Physical Security Installer Technician and Service Technician experience required
• Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification preferred
• Genetec, Axis, Sony, Bosch Intrusion and HID VertX Certifications a plus
• Knowledge of Genetec, Axis, Sony, Bosch Intrusion Detection, HID VertX preferred
• Must be able to work on other manufacturers systems without formal training

Physical Demands

Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.

DataVox, Inc. is an equal opportunity employer.