Lead Physical Security Technician

DataVox; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance & Long‑Aid

Matching 401(k) and Roth retirement

529 College Savings Plan

Professional Development Reimbursement

Paid Vacation, Sick Time & Holidays

Mileage & Phone Reimbursement

Health & Wellness Fairs

Sustainable Business Practices

Job summary

DataVox in Houston is seeking a Lead Physical Security Technician to join the Building Technology Solutions Department. You will install and maintain IP CCTV, IP Access Control, Intercom, and related security equipment for commercial sites, ensuring reliability and uptime.

You will supervise onsite teams, perform commissioning, provide training, and coordinate with project managers. A Texas DPS Security Installer license is preferred, with 5+ years of installer experience and electronics

Qualifications

• 5+ years of Physical Security Installer Technician experience
• Ability to obtain a Texas DPS Security Installer license
• Experience with IP CCTV, access control, and intercom systems

Responsibilities

• Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
• Test installed equipment and basic programming (readers, cameras, door controllers)
• Perform preventive maintenance and repairs as per manufacturers procedures
• Coordinate daily job site needs with management and team
• Conduct site commissioning and testing with Programmer
• Train new Technicians
• Maintain communication between job site and company personnel
• Keep Project Manager updated on status
• Assist with assembly/test/checkout tasks
• Resolve potential issues impacting customers

Skills

Onsite teamwork

Troubleshooting

Networking basics

Communication

Workload organization

Independent work

Education

High School Diploma or GED

2-year trade/electronics degree

Genetec/Axis/Sony/Bosch/HID VertX certifications (plus)

Tools

Genetec

Axis

Sony

Bosch Intrusion

HID VertX

Job description

DataVox is hiring a Lead Physical Security Technician to join the Building Technology Solutions Department in Houston! Are you interested in learning more? First, let us tell you more about DataVox. DataVox has been serving the Texas Triangle area for over 30 years with our advanced technology solutions. We specialize in Audio Visual Solutions, Data Center & Network Technologies, Network Security, IT Support Services, Network Cabling, Phone Systems & Physical Security. We are committed to be the best technology partner and ensuring the highest level of expertise and quality service by employing people like you.

Benefits that Support You and Your Family

DataVox offers a comprehensive and competitive benefits package designed to support you at every stage of life:

• Health, Dental & Vision Insurance
• Company-Paid Life Insurance & Long-Term Disability Insurance
• Matching 401(k) and Roth Retirement Plans
• Sponsored 529 College Savings Plan
• Professional Development Reimbursement
• Paid Vacation, Sick Time & Company Holidays
• Mileage & Phone Reimbursement
• Annual Health & Wellness Fairs
• Sustainable Business Practices

A Culture That Brings People Together

At DataVox, Our Culture Is Rooted In Connection, Collaboration, And a Deep Sense Of Community. We Believe In Recognizing Our People, Investing In Their Growth, And Creating Meaningful Moments Throughout The Year. Here’s Just a Glimpse Of What Makes Our Workplace Special

• An Encouraging Environment centered on upskilling and career growth
• Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year.
• Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!)
• A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support
• Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark

At DataVox, we’re not just coworkers, we’re a team that lifts each other up and grows stronger together.

What You’ll Do

Physical Security Technicians are responsible for tasks associated with maintenance of access control, CCTV, burglar security systems, and managing small to mid-sized security systems.

• Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
• Install Access Control/VMS servers and UPS
• Test installed equipment and basic programming such as adding card readers, users, cameras and door controllers to any system.
• Preform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
• Troubleshoot, diagnose, and repair any system or component level equipment
• Assign Daily task to onsite Team and ensure they are completed and perform Quality Control
• Coordinate daily job site needs with management and team members
• Conduct site commissioning and testing with Programmer
• Train new Technicians
• Responsible for effecting smooth communications and rapport between the job site, and company personnel.
• Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
• Assist with the completion of all in-house assembly/test/checkout tasks
• Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.
• Seek guidance and direction as necessary for performance of duties.

Who You Are

• Capable of installing all necessary Physical Security components, which include but is not limited to: electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers
• Fluid in multiple Access Control controllers, Intrusion, and Intercom components
• Basic understanding of access control, life safety, ADA code
• Demonstrates an understanding of basic networking
• Able to troubleshoot an Access Control or video system from the Server
• Able to troubleshoot and configure network security devices.
• System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
• Sound judgment and the demonstrated ability to act independently
• Ability to organize workload effectively and work with a sense of urgency
• Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
• Demonstrate ability to operate test equipment.
• Must be able to pass security and background checks
• Must be in full compliance with company and customers safety program

What You Need

• Ability to obtain a Texas DPS Security Installer license
• High School Diploma or GED required
• Ability to report to work during customary or specifically assigned work schedules required
• Completed Trade School or 2-year degree in Basic Electronics preferred
• 5+ years of Physical Security Installer Technician and Service Technician experience required
• Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification preferred
• Genetec, Axis, Sony, Bosch Intrusion and HID VertX Certifications a plus
• Knowledge of Genetec, Axis, Sony, Bosch Intrusion Detection, HID VertX preferred
• Must be able to work on other manufacturers systems without formal training

Physical Demands

Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms. The employee is frequently required to walk, sit, climb, balance, stand, stoop, kneel, drive and reach. Skill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time. The employee must frequently push, pull, lift and/or carry up to 50 pounds and occasionally push, pull, lift and/or carry up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee regularly works in inclement weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.

DataVox, Inc. is an equal opportunity employer.