Lead Phlebotomy Technician

Cleveland Clinic; Beachwood (OH); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Cleveland Clinic South Pointe Hospital is seeking a Lead Phlebotomy Technician to oversee Inpatient Phlebotomy, Outpatient Lab and Specimen Processing workflows. You will draw blood, transport specimens, interpret physician orders, and ensure timely results while delivering excellent patient service.

The role combines leadership with hands-on duties, including training staff, coordinating schedules, and maintaining safety standards in a Magnet-designated facility renowned for patient-centered

Qualifications

• Leadership and training experience in a clinical setting.
• Two years of experience in a clinical laboratory.
• Strong customer service and communication skills.
• Experience drawing blood from adults and pediatric patients.

Responsibilities

• Lead Inpatient Phlebotomy workflow and ensure timely specimen processing.
• Draw blood and transport specimens to the Laboratory Accession Area.
• Interpret physician orders and instruct patients on collection techniques.
• Train phlebotomy staff and students and coordinate orientation.

Skills

Leadership

Customer service

Education

High School Diploma or GED

Phlebotomy Certification

Associates Degree (preferred)

Job description

• This position is eligible for a sign-on bonus of up to $2,500*

• This position is eligible for a sign-on bonus of up to $2,500*

Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world.

As Lead Phlebotomy Technician, you will ensure the Inpatient Phlebotomy, Outpatient Lab and the Specimen Processing area maintain a continuous workflow. In this role, you will complete associated duties, such as drawing blood, transporting specimens and interpreting physician orders. Despite serving in a leadership role, you will still serve as a team member, showing exceptional customer service to facilitate a positive patient experience. All the while, you will continue developing your clinical skills within an exciting, inviting and supportive healthcare environment.

A caregiver in this position works days from 4:00 a.m. – 12:30 p.m. + on-call requirements with every other weekend and holiday requirements.

A caregiver who excels in this role will:

• Handle internal and external customer service issues/concerns and initiate any necessary follow-up.
• Communicate to the staff all procedural changes and/or problems pertinent to the delivery of healthcare.
• In the absence of Supervisor or Team Leader, serve as the point person for problem resolution in a timely manner.
• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure safety and attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules.
• Assist Supervisor/Team Leader to ensure section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assist in the training of Phlebotomy students and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Two years of experience in a clinical laboratory
• Proficiency in infant and pediatric phlebotomy
• Demonstrated leadership and training experience

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree
• Phlebotomy Certification
• Hospital experience

Physical Requirements:

• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination simultaneously.
• Ability to differentiate color, hue, saturation and tones.
• Must have depth perception.
• Ability to communicate and exchange accurate information. In some positions, this includes receiving and recording information from patients at their bedside.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.25

Maximum hourly: $29.30

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).