Lead Phlebotomist Outreach

St. Elizabeth Healthcare; Edgewood (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay with health coverage

Generous paid time off

Retirement savings with employer match

Tuition reimbursement and professional

Wellness, mental health programs

Career advancement through mentorship

Job summary

St. Elizabeth Healthcare in Edgewood, KY is seeking an Outreach Phlebotomist to support the phlebotomy team across multiple sites.

You will perform venipunctures and specimen collection, assist with workflow, and ensure accurate specimen handling and registration in the information system. Flexibility to travel among Outreach sites is required, and you will uphold ICARE principles while delivering compassionate patient care.

Qualifications

• 6 months of Phlebotomy Experience.
• Successful Completion of Phlebotomy Training Program, including collections of adults, children, newborns, geriatrics and difficult collections.
• Excellent customer service experience.

Responsibilities

• Assist Supervisors with workflow, training/competency assessments, schedules, and staffing at several locations.
• Use hospital systems to obtain information, clarify requests, order and receive specimens.
• Ensure compliance with Laboratory policies and procedures.
• Investigate and resolve problems related to phlebotomy and customer service.
• Collect specimens at Outreach collection locations and client sites as needed.
• Safely collect quality samples according to policies for timely testing.
• Assist in monitoring and ordering supplies and site safety assessments.
• Maintain clean and safe Outreach sites per policies and regulations.
• Communicate with Outreach Phlebotomy Supervisor and leadership as needed.

Skills

Phlebotomy skills

Customer service

Teamwork

Education

High School Diploma or GED

Valid Driver’s License

Job description

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

Responsible for assisting the supervisors in the day-to-day activities of the Outreach phlebotomy team. Performs as a phlebotomist as scheduled and directed by the Outreach Phlebotomy Supervisor. Performs all assigned tasks to maintain workflow and effective delivery of phlebotomy services.

Safely and accurately performs venipunctures, arterial (not currently indicated or required), and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and insuring all requests are accurately and completely entered into the information system and perform registration function(s). Completes all required compliance processes related to Orders/Patient Check In/Collection.

Flexibility and Travel among all Outreach sites is required.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

• Assists the Supervisors with workflow, training/competency assessments (including direct observations), schedules, and staffing needs at several locations.
• Uses hospital and laboratory computer systems to obtain information, clarify requests, order and receive specimens to facilitate accurate and timely completion of testing or to obtain vital information.
• Demonstrates understanding of Laboratory Compliance Plan and procedures.
• Investigates and resolves problems related to phlebotomy and customer service.
• Required to collect specimens and support staff at all Outreach collection locations, client locations as well as other healthcare facilities as needed.
• Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing).
• Collects culture specimens as required. Utilizes courier car if necessary. Must meet required safe driver standards.
• Assists the Supervisors in monitoring and ordering supplies; Assist in the Site Safety assessments for Outreach (Zero Harm Rounding/Monitoring).
• Assist and responsible for ensuring Outreach sites are Clean and Safe for staff and patients according to regulatory and organizational policies and procedures.
• Must have knowledge of collection and ordering requirements for reference labs.
• Must have knowledge of collection and ordering needs for each Outreach collection site and Outreach client with a LSA (Laboratory Services Agreement).
• Demonstrates knowledge of Laboratory Compliance policies and procedures.
• Has knowledge of specific insurance plans.
• Effectively and clearly communicates regularly with Outreach Phlebotomy Supervisor, Outreach leadership and Laboratory leadership as needed.
• Effectively supports the Outreach Phlebotomy Supervisor with all needs including but not limited to: selecting candidates for potential employment and coordinating those interviews/recruitment, coordinating staffing coverage when gaps arise, ensuring all staff have all required tasks completed on time, coaching staff to performance standards, addressing staff when inappropriate behavior arises, etc.
• Enhance professional growth and development of self, department staff, other hospital personnel, community and students by participating in continuing education, and in-service training.
• Ensure all staff are offered professional growth opportunities and assist with coordination and scheduling of those opportunities.
• Implement ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.
• Perform other duties as assigned.

Education, Credentials, Licenses:

• High School Diploma or GED
• Valid Driver’ License/meet Medical Center’s Insurance requirement (necessary to work for Outreach due to the need go to multiple OP sites and Outreach client sites, and possibly drive a laboratory vehicle)

Specialized Knowledge:

• Organizational skills
• Manual dexterity
• Demonstrate problem solving skills
• Excellent communication and human relation skills

Kind and Length of Experience:

• 6 months of Phlebotomy Experience
• Successful Completion of Phlebotomy Training Program, including collections of adults, children, newborns, geriatrics and difficult collections
• Excellent customer service experience

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

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