Lead Phlebotomist - Inpatient

UT Southwestern Medical Center; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

UT Southwestern Medical Center in Dallas seeks a Phlebotomist to draw blood samples safely for testing and research. The role requires leadership, strong customer service, and the ability to train new staff.

Responsibilities include obtaining specimens by venipuncture and capillary puncture, using Epic Beaker for orders, verifying tests against requisitions, and maintaining patient identification and specimen integrity. Shift: Day, 4:00 AM–12:30 PM, rotating weekends and On Call.

Qualifications

• Completed Phlebotomy program in an accredited college or university.
• High School Diploma or GED equivalent.
• BLS certification from a recognized provider.
• ACLS certification from a recognized provider.

Responsibilities

• Obtain blood specimens by venipuncture and capillary puncture with minimal trauma to the patient.
• Instruct patients on proper collection of urine samples.
• Use Epic Beaker to enter lab orders and verify tests against requisitions.
• Maintain positive patient identification and specimen labeling/handling.
• Support and train less senior staff and participate in quality improvement.

Skills

Leadership

Customer service

Interpersonal skills

Trainer

Education

Phlebotomy program completed

High School Diploma or GED

Tools

Epic Beaker

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

SHIFT:

Day shift 4:00 AM - 12:30 PM, rotating weekends and On Call

JOB SUMMARY

Has the technical and skill set expertise in drawing blood samples from a patient safely and accurately for testing and research. Submits samples of blood, urine or tissue with proper label for analysis to the laboratory. Has strong leadership skills and work ethics, excellent customer service and interpersonal skills and serves as a trainer for new hires.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

• Completed Phlebotomy program in an accredited college or university. and
• High School Diploma or GED equivalent.

Licenses and Certifications

• (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC) or
• (ACLS) ADV CARDIAC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC)

Preferred

Experience

• 2 years experience in phlebotomy. Phlebotomist (ASCP) or equivalent preferred.

JOB DUTIES

Job knowledge. Obtains blood specimens by venipuncture and/or capillary puncture (limited use) with minimum trauma to patient by using the Phlebotomy collection device. Instructs patients on proper collection of urine samples. Researches specimen requirements prior to specimen collection for esoteric or new tests. Maintains a fast and accurate specimen collection turnaround time. Use Epic Beaker to enter lab orders. Verify tests ordered on the requisition with respect to details for accurate test codes while processing specimens through the LIS system, maintain positive patient identification and specimen requirements/handling via Phlebotomy collection device.

Responsible for providing support to other less senior laboratory staff members in regards to policies and procedures.

Provides complex phlebotomy services for inpatients and outpatients.

Quality Orientation: Helps monitor pending lists, including but not limited to the unreceived specimen log. Supports CLS Quality Assurance program, actively participating in performance improvement activities by Identifying process improvement opportunities and implementing as appropriate. Ensures specimen requirements are maintained during transportation and storage as per protocol. Ensures that specimens sent via tube system are sent successfully before leaving the area. Maintains specimen integrity at all times.

Maintains positive patient identification for all specimens collected, using defined protocols.

Maintains patient confidentiality throughout all activities and communications. Enters data of patient demographics and lab order instructions as needed. Labels patient specimens and paperwork accurately according to established procedures, maintaining positive patient and specimen identification at all times. Performs Final Check at all times.

Strive to improve the patient continuity of care by monitoring daily activities, troubleshooting and documenting problems and providing resolution, which requires independence

Customer Service: Provides exceptional customer service to patients of all ages, cultures, and backgrounds. Greets patients kindly, puts patients at ease, addresses any patient concerns, properly communicates and demonstrates compassion and respect to all patients. Answers calls/communication in a pleasant and professional manner. Follows up and accepts responsibility for the resolution of the caller's concerns and or gives an informed hand off to the next person of authority.

Processes laboratory samples according to procedure. Centrifuges and prepares aliquots when needed. Maintains specimen requirements at all times accor