Lead Phlebotomist Full-Time Dayshift

Houston Methodist; Houston (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Phlebotomist to oversee a dynamic team within Laboratory Services. This role involves not only performing specialized specimen collection but also leading projects and ensuring exceptional patient care. The ideal candidate will have a strong background in phlebotomy, excellent leadership skills, and a commitment to quality outcomes. If you thrive in a collaborative environment and are passionate about patient safety and service excellence, this opportunity is perfect for you. Join a team that values innovation and continuous improvement in healthcare delivery.

Qualifications

• 5+ years of experience in phlebotomy and specimen handling.
• Leadership experience preferred for guiding team members.

Responsibilities

• Lead and mentor team members in phlebotomy procedures.
• Ensure compliance with quality and safety standards.

Skills

Patient Care

Team Leadership

Data Entry

Specimen Handling

Quality Assurance

Education

High School Diploma

Phlebotomy Course

Tools

Laboratory Information System

Job description

At Houston Methodist, the Lead Phlebotomist position functions as the lead person for Phlebotomists within Laboratory Services. In this capacity, this position performs lead job duties and/or regularly leads projects or performs specialized responsibilities as a regular part of normal job responsibilities and serves as the liaison between management, staff and physicians for routine matters, resolving questions and issues. The Lead Phlebotomist position serves to support staff in ensuring the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service. Duties for this position may be varied and may include many of the following: organize work schedules, create work assignments, review timecards for accuracy, conduct quality assurance audits of staff performance, develop and implement quality improvement activities, train and mentor staff, provide feedback on staff performance and developmental needs, collect/analyze/report on data, prepare reports on performance and metrics, and other responsibilities of a similar nature and level. The Lead Phlebotomist position also functions at a Phlebotomist II level, performing phlebotomy and other specialized specimen collection procedures for patients.

PEOPLE ESSENTIAL FUNCTIONS

• Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Role models to team members effective communication and customer service skills, assisting in their development of such skills.

• Orients, guides and mentors team members, students and support staff, to help build confidence and competency in skills, knowledge and abilities. Assists in interviewing and hiring of new staff.

SERVICE ESSENTIAL FUNCTIONS

• Follows established procedure for collecting and processing biological specimens. Handles STAT samples expediently. Performs special collections/procedures as directed and according to competency and standard operating policies/procedures.

• Performs a variety of Laboratory Information System functions. Uses the patient information system to thoroughly and accurately register patients and/or order tests per the requisition as needed. Files requisitions, reports and other pathology materials appropriately.

• Independently handles resolution of complex problems and issues and notifies management of issue and resolution. Serves as liaison between team members, management and physicians, resolving routine matters.

• Monitors and adjusts activities to ensure optimum patient throughput and patient experience. Conducts leader rounding to ensure patient satisfaction goals are met.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Performs interactive patient ID. Identifies patient and labels specimen correctly 100% of the time using two patient identifiers. Accurately processes, organizes, orders, labels and transports specimens for laboratory testing.

• Recognizes and initiates action to resolve requisition and specimen labeling discrepancies. Recognizes problems, investigates the root cause, takes remedial action, and notifies management for follow-up.

• Provides feedback to management on team member performance and conduct. Ensures team members follow AIDET protocols.

• Develops, evaluates, and documents policies, processes and procedures.

• Maintains a safe environment within the Laboratory, following all policies and procedures for safety, hazardous materials, security and emergency preparedness. Assists with implementation and education of departmental based safety initiatives, standards of practice and protocols.

FINANCE ESSENTIAL FUNCTIONS

• Self-motivated to independently manage time effectively and prioritize daily tasks. Provides leadership to staff on efficient utilization of time according to budgetary guidelines. Reviews team member's timecards for accuracy and management approval.

• Uses department resources/equipment/supplies properly and efficiently. Participates in inventory management by taking action to ensure supply levels are adequate.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Generates and communicates new ideas and suggestions that will improve quality or service.

• Seeks continuing education opportunities to expand learning beyond baseline competencies with a focus on continual development.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

EDUCATION

• High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

• Course in phlebotomy/venipuncture preferred

WORK EXPERIENCE

• Five years of related experience required which must include data entry and specimen handling

• Neonatal/pediatric phlebotomy experience

• Previous experience leading a team preferred