Lead Pharmacy Technician (Full-time, Days)

Penn Medicine; McGovernsville (PA); On-site; USD 70,000 - 100,000; Full time

Job summary

Penn Medicine in Pennsylvania seeks a Lead Pharmacy Technician - Inpatient to manage day-to-day activities in the inpatient pharmacy, oversee technicians and interns, and partner with pharmacists to ensure accurate patient care. You will lead training, schedule coverage, improve workflows, and ensure compliance with policies.

A PTCB certificate and state licensure are required, along with several years of inpatient hospital pharmacy experience.

Qualifications

• Certified Pharmacy Technician - PTCB (Required)
• Lic-Pharmacy Technician Reg (Required)
• H.S. Diploma/GED (Required)
• 2+ years experience with inpatient hospital pharmacy
• 5+ years experience with inpatient hospital pharmacy

Responsibilities

• Coordinate all activities within the assigned area and assist in rolling out metrics for management initiatives to pharmacy staff.
• Maintain knowledge of all technician service lines and cover each service line when needed; assist supervisors with productivity data of technician roles.
• Provide an innovative, professional and positive work environment to engage staff to achieve high-quality patient care.
• Train newly hired technicians and interns; manage yearly compliance and competencies with technician staff for knowledge links, new programs, policies and processes.
• Work with the department scheduler to ensure scheduling and placement of technician and intern staff including callouts and daily coverage.
• Cover absences if needed and adapt service lines to allow time for outlined functions.
• Collaborate with Supervisor and Pharmacy Operations Manager to meet inpatient department objectives and health system initiatives.
• Lead periodic technician and intern meetings with Supervisors and Pharmacy Operations Manager; perform quality assurance checks of documentation and duties.
• Serve as primary contact during assigned shifts, providing real-time workflow guidance and escalation as needed

Education

H.S. Diploma/GED

2 to 4 years experience with inpatient hospital pharmacy

Minimum of 5 years of experience with inpatient hospital pharmacy

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule

Days/ FT Mon - Fri between 7 am - 6:16pm/ 8.5 hour shifts, no weekends/holidays

Lead Pharmacy Technician - Inpatient Overview

The Lead Pharmacy Technician - Inpatient is responsible for helping to manage the day-to-day pharmacy activities of the assigned area including but not limited to: Participates in providing orientation, ongoing training, and training and performance feedback during all new pharmacy technicians' and interns' introductory period and as requested for annual evaluations or ongoing developmental training; This will include, but not be limited to:

• Operational and organizational performance expectations
• Departmental and organizational policies and procedures
• Bridge gaps between theory and practice for technicians and interns new to the organization
• Partners with the pharmacist in ensuring seamless and accurate patient care services are provided to all clients and patients.

Key responsibilities will include:

• Ensuring all medication needs for their assigned area are prepared in a timely and accurate manner
• Medication deliveries / automated dispensing cabinet fills occur in a timely manner
• Facilitating / addressing medication problems/needs
• Standardizing and harmonizing workflow(s) between all shifts
• Posts technician assignments daily
• Works closely with the department scheduler to ensure the accuracy and completeness of all technician schedules
• Performs procurement activities as needed

Responsibilities

• 1. Coordinates all the activities within the assigned area and assists in rolling out and collecting required metrics for all management initiatives to pharmacy staff.
• 2. Maintains knowledge of all technician service lines and covers each service line when needed and assists supervisors with productivity data of technician roles.
• 3. Provides an innovative, professional and positive work environment to engage staff to achieve the highest quality of patient care.
• 4. Responsible for training of newly hired technicians and interns and managing yearly compliance and competencies with technician staff for knowledge links, new programs, policies, and processes.
• 5. Works closely with the department scheduler to ensure the scheduling and placement of technician and intern staff including call outs and other coverage on a daily basis.
• 6. Responsible to cover absences if other coverage cannot be found will cover a modified service line to allow time for previously outlined functions.
• 7. Works closely with Supervisor and the Pharmacy Operations Manager to achieve overall objectives of the inpatient pharmacy department and health system initiatives.
• 8. Leads periodic technician and intern meetings in conjunction with Supervisors and Pharmacy Operations Manager and performs quality assurance checks of pharmacy technician documentation and duties to ensure accuracy and completeness.
• 9. Serve as the primary point of contact during assigned shifts, providing real-time workflow guidance, proactively addressing operational concerns, and ensuring timely resolution or appropriate escalation of issues

Credentials

• Certified Pharmacy Technician - PTCB (Required)
• Lic-Pharmacy Technician Reg (Required)

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• Education Specialization:Equivalent Experience:And 2+ years 2 to 4 years experience with inpatient hospital pharmacy
• Other
• Education Specialization:Equivalent Experience:Minimum of 5 years of experience with inpatient hospital pharmacy

Live Your Life's Work

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.