Lead Pharmacy Technician (Full-time, Days)

Pennsylvania Medicine; Lancaster (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition assistance

Benefits program

Job summary

Penn Medicine is seeking a Lead Pharmacy Technician - Inpatient for our inpatient pharmacy team. The role supports day-to-day activities, training, and ensuring accurate medication preparation and delivery in a fast-paced hospital setting.

The incumbent collaborates with pharmacists, supervisors, and other staff to maintain high-quality patient care, oversee technician scheduling, and ensure compliance with policies and procedures across shifts.

Qualifications

• Certified Pharmacy Technician - PTCB
• Lic-Pharmacy Technician Reg
• H.S. Diploma/GED (Required)
• 2+ years to 4 years experience with inpatient hospital pharmacy
• Minimum of 5 years of experience with inpatient hospital pharmacy

Responsibilities

• Coordinates day-to-day activities in the assigned area and supports management initiatives.
• Maintains knowledge of technician service lines and supports productivity data.
• Provides a professional environment to engage staff and ensure high-quality patient care.
• Trains newly hired technicians and interns; ensures compliance and competency.
• Manages scheduling of technicians and interns and coverage daily.
• Covers absences and adjusts service lines as needed.
• Collaborates with supervisor and Pharmacy Operations Manager to meet objectives.
• Leads technician and intern meetings and performs QA of documentation.
• Acts as primary shift contact for real-time workflow guidance and issue escalation.

Education

H.S. Diploma/GED

2+ years inpatient hospital pharmacy

Minimum of 5 years of experience with inpatient hospital pharmacy

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Schedule:

Days/ FT Mon - Fri between 7 am - 6:16pm/ 8.5 hour shifts, no weekends/holidays

Summary:

• The Lead Pharmacy Technician - Inpatient is responsible for helping to manage the day-to-day pharmacy activities of the assigned area including but not limited to:Participates in providing orientation, ongoing training, and training and performance feedback during all new pharmacy technicians' and interns' introductory period and as requested for annual evaluations or ongoing developmental training; This will include, but not be limited to: Operational and organizational performance expectations Departmental and organizational policies and procedures Bridgegaps between theory and practice for technicians and interns new to the organization Partners with the pharmacist in ensuring seamless and accurate patient care services are provided to all clients and patients. Key responsibilities will include: Ensuring all medication needs for their assigned area are prepared in a timely and accurate manner Medication deliveries / automated dispensing cabinet fills occur in a timely manner Facilitating / addressing medication problems/needs Standardizing and harmonizing workflow(s) between all shifts Posts technician assignments daily Works closely with the department scheduler to ensure the accuracy and completeness of all technician schedules Performs procurement activities as needed

Responsibilities:

• 1. Coordinates all the activities within the assigned area and assists in rolling out and collecting required metrics for all management initiatives to pharmacy staff.
• 2. Maintains knowledge of all technician service lines and covers each service line when needed and assists supervisors with productivity data of technician roles.
• 3. Provides an innovative, professional and positive work environment to engage staff to achieve the highest quality of patient care.
• 4. Responsible for training of newly hired technicians and interns and managing yearly compliance and competencies with technician staff for knowledge links, new programs, policies, and processes.
• 5. Works closely with the department scheduler to ensure the scheduling and placement of technician and intern staff including call outs and other coverage on a daily basis.
• 6. Responsible to cover absences if other coverage cannot be found will cover a modified service line to allow time for previously outlined functions.
• 7. Works closely with Supervisor and the Pharmacy Operations Manager to achieve overall objectives of the inpatient pharmacy department and health system initiatives.
• 8. Leads periodic technician and intern meetings in conjunction with Supervisors and Pharmacy Operations Manager and performs quality assurance checks of pharmacy technician documentation and duties to ensure accuracy and completeness.
• 9. Serve as the primary point of contact during assigned shifts, providing real-time workflow guidance, proactively addressing operational concerns, and ensuring timely resolution or appropriate escalation of issues

Credentials:

• Certified Pharmacy Technician - PTCB (Required)
• Lic-Pharmacy Technician Reg (Required)

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Education Specialization: Equivalent Experience: And 2+ years 2 to 4 years experience with inpatient hospital pharmacy
• Other
• Education Specialization: Equivalent Experience: Minimum of 5 years of experience with inpatient hospital pharmacy

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.