Lead, Pharmacy Technician D&F

Hims and Hers Health, Inc.; New Albany (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Competitive compensation

Job summary

Hims & Hers is seeking a Lead Pharmacy Technician to oversee daily workflow and weekend/evening processes, reporting to the Lead Operations Pharmacist. This role focuses on coordinating technician tasks, ensuring accurate order flow, and supporting pharmacy operations across shifts.

You will develop schedules, train technicians, and ensure compliance with HIPAA, state and federal regulations while maintaining patient records and a safe HD handling environment.

Qualifications

• Requires active Ohio CPhT registration and national certification.
• Experience leading a pharmacy team.
• Knowledge of state and federal pharmacy laws.
• Ability to work flexible shifts and handle HD safely.

Responsibilities

• Create daily workflow plans for technician teams.
• Develop daily/weekly/monthly task sheets and downtime plans.
• Assist in technician scheduling with Lead Workflow Technician and Lead Pharmacist.
• Delegate tasks, workflow items, and station assignments to technicians.
• Lead team efforts by achieving related results.
• Train additional technicians on alternate shift roles.
• Practice state and federal regulations for ordering, handling and dispensing prescriptions.
• Maintain PHI security and privacy per HIPAA requirements.
• Update patient profile records per state regs.
• Drive quality by adhering to SOPs and reviewing biweekly updates.
• Follow all state/federal pharmacy regs (Ohio Board of Pharmacy, FDA).
• Maintain a clean, sanitary work environment per FDA regs.
• Stock, label, assemble, and fill medications as permitted by state board.
• Ensure safe environment by following SOPs and regulations.
• Organize medications for pharmacists to dispense; read orders, label, quantify, assemble.
• Perform other tasks as assigned.

Skills

Lead team

Pharmacy operations

HIPAA compliance

English proficiency

Education

State of Ohio CPhT certification

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As a Lead Pharmacy Technician, you will be responsible for the completion of the daily tasks and next day preparation by team members working alternative shifts. Additionally, as Lead Technician you will assist in the further development and implementation of evening/weekend workflow documents. You will report to the Lead Operations Pharmacist and Lead Clinical Pharmacist. This is an opportunity to assist in the seamless transitions from day to day and weekend to week day operations ensuring the uninterrupted flow of orders through the pharmacy.

You Will:

• Create a daily workflow plan for the technician team ensuring that daily, weekly and monthly tasks are being completed.
• Develop a daily, weekly and monthly pharmacy technician task sheet and a downtime task sheet.
• Assist in the preparation of a Pharmacy Technician schedule in coordination with the Lead Workflow Technician, and Lead Clinical Pharmacist (RPh schedule).
• Delegate tasks, workflow items, and station assignments (including shipping) to the Pharmacy Technician team members.
• Lead team effort by accomplishing related results.
• Train additional pharmacy technicians on the role and responsibilities that are unique to alternative shift technicians.
• Practice all state and federal pharmacy regulations for the ordering, handling, and management of prescriptions and/or prescription drug products.
• Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations.
• Update and maintain patient profile records as necessary according to state pharmacy regulations
• Review biweekly pharmacy huddle updates for new information. Drive quality efforts by adhering to standard operating procedures.
• Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA).
• Maintain a clean and sanitary work environment as mandated by the FDA's rules and regulations.
• Support pharmacy and pharmacist services by stocking, labeling, assembling, and filling medications or other tasks as permitted by the state board of pharmacy.
• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations.
• Clean and help maintain pharmacy areas, pharmacy equipment and work areas as directed by standard operating procedures.
• Transition medications through various states of workflow Protect patients and employees by adhering to strict infection-control policies and protocols.
• Organize medications for pharmacists to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling patient orders.
• Perform other tasks as assigned.

You Have:

• 18+ years of age, high school diploma, GED or equivalent
• 2+ years of experience leading/managing a team
• Active registration as a Certified Pharmacy Technician in the State of Ohio AND National Certification (CPhT)
• Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy
• Ability to work flexible shift times
• Attention to detail
• Willingness to work in a team environment and promote company culture
• Proficiency in English, verbal and written
• Proficiency in Windows based computer systems

Our Benefits (there are more but here are some highlights):

• Competitive salary & comprehensive health benefits including medical, dental & vision

Conditions of Employment:

• This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
• This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
• Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
• Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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