Lead Pharmacy Technician

Revelation Pharma LLC; Pensacola (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care insurance

Life Insurance

Supplemental Insurance

PTO

401K matching

Sick leave

Job summary

Revelation Pharma LLC is seeking a Lead Pharmacy Technician to oversee front-end operations and support pharmacists in prescription processing and compounding workflows in Pensacola.

Responsibilities include ensuring accurate billing, data entry, and timely fulfillment, training staff, maintaining a clean, compliant workspace, and delivering excellent customer service in a fast-paced pharmacy setting.

Qualifications

• High school diploma or GED required.
• Certified Pharmacy Technician preferred.
• Excellent work ethic and drive to excel independently.
• Proficient PC skills including Microsoft software.
• Strong organizational skills and attention to detail.
• Must be licensed as a Registered Pharmacy Technician in the applying state.

Responsibilities

• Greet and assist customers in a friendly, professional manner.
• Enter prescription details and generate labels/invoices.
• Fill and label prescriptions and prepackaged medications.
• Communicate with prescribers for refills and relay messages.
• Handle patient refills and payments by phone.
• Support front-end organization and pricing of merchandise.
• Train staff and delegate tasks to non-compounding techs.
• Maintain front-end pharmacy operations and workspace.
• Collaborate with pharmacists per SOP and quality requirements.
• Ensure medication preparation, labeling, and controlled substances reconciliation.
• Maintain clean, organized pharmacy environment.

Skills

Attention to detail

Strong organizational skills

Excellent work ethic

Customer service

Education

High school diploma or GED

Pharmacy Technician license

Tools

Microsoft Office

Job description

Lead Pharmacy Technician responsibilities may include the following: overseeing the provision of excellent customer service and for the accurate and timely billing of compounded preparations based off patient specific prescriptions, performing fulfillment of data entry and prescription processing, and/or assisting and supporting laboratory technicians in prescription compounding and fulfillment activities, ongoing training and uptraining of front end staff (shipping clerks, tech-trainees, certified pharmacy technicians), oversight and responsibility for all front end pharmacy operations.

Job Activities and Responsibilities

• Technicians may be first point of contact for customers, so it is very important that customers are greeted and assisted in a friendly and professional manner
• Checking prescriptions for completeness and entering necessary information into the computer to generate a prescription label and invoices (if necessary)
• Filling and labeling prescriptions and prepackaging bulk medications and various types of medication and ancillary kits
• Communicating with prescribers to receive refill authorization receiving patient refills by telephone, directing calls or taking and relaying messages
• Receives patient refills and payments by telephone, directing calls or taking and relaying messages
• Assisting team lead with organization and appearance of the pharmacy front-end, ordering and pricing front-end merchandise.
• Lead technician shall train staff, delegate tasks and responsibilities to other non-compounding technician
• Gain team buy-in by getting team input, reaffirming ideas provided, and providing feedback
• Resolve internal and external conflict based on company and supervisor standard
• Technician shall work under the supervision of a pharmacist
• Maintaining an organized and efficient workspace
• Investigating an incidence and/or variance as needed, documenting variances as needed including the resolution
• Assists and takes responsibility quality assurance/quality control efforts as needed per SOP in coordination with Designated Person.
• Operates and uses appropriate techniques within systems for storage, preparation and dispensing of medicinal agents
• Follows the healthcare centers policies regarding medication preparation, labeling, and controlled substances reconciliation
• Helps maintain orderly, clean environment in the Pharmacy, including cleanliness of pharmacy stock and supplies
• To build and maintain a positive work atmosphere with the pharmacy staff

Qualifications

• High school diploma or general education degree (GED) required
• Certified Technician is preferred
• Excellent work ethic, including a personal drive to excel independently.
• Average PC skills including Microsoft software
• Strong organizational skills; attention to detail
• Must be licensed a Registered Pharmacy Technician in the state in which you are applying

Physical Requirements

• Proficient in using a computer and related equipment, including printers and fax machines.
• Ability to sit or stand for extended periods.
• Effective communication skills via telephone and email.
• Capable of lifting up to 40 pounds as needed.
• 20/20 vision (with or without corrective aids) required for visual inspection of drug products, in accordance with legal requirements.

Benefits

• Health care insurance (medical, dental, vision)
• Life Insurance
• Supplemental Insurance
• PTO
• 401K matching
• Sick leave

Revelation Pharma is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.