Lead Personal Shopper & Store Operations

Safeway; Ellensburg (WA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Sick pay

PTO / Vacation

Paid holidays

Bereavement pay

Retirement benefits

Job summary

Safeway in Ellensburg, WA, seeks a hands-on supervisor for Personal Shoppers to ensure accurate order fulfillment and top-notch customer service. You will train and schedule the team, monitor daily routines, and uphold company policies in a fast-paced store environment.

The role includes supervising Personal Shoppers, coordinating order pick, pack, and delivery steps, and maintaining cleanliness and safety throughout the store and back room areas.

Qualifications

• Demonstrated customer service skills or related experience.
• Strong communication and leadership abilities.
• Ability to train teams of people.
• Knowledge of Safeway operations is desirable.

Responsibilities

• Provide customer service per employer policy.
• Operate scanning device to verify orders and items.
• Identify items in ambient, chilled, and frozen sections.
• Monitor order processing and ensure customers receive correct orders.
• Supervise and train Personal Shoppers.
• Maintain store and back-room cleanliness.

Skills

Customer service

Communication

Team training

Leadership

Safeway knowledge

Job description

Safeway in Ellensburg, WA, seeks a hands-on supervisor for Personal Shoppers to ensure accurate order fulfillment and top-notch customer service. You will train and schedule the team, monitor daily routines, and uphold company policies in a fast-paced store environment.

The role includes supervising Personal Shoppers, coordinating order pick, pack, and delivery steps, and maintaining cleanliness and safety throughout the store and back room areas.