Lead Permit Technician

Town of Barnstable; Hyannis (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Town of Barnstable is seeking an experienced administrative professional to manage the implementation of the ViewPermit permitting platform within the Public Health Division. The role involves coordinating IT tasks, providing support to health inspectors, and performing essential data management duties. Candidates should possess strong analytical and communication skills, along with a deep understanding of related computer systems.

Qualifications

• 5 years of experience in a related field.
• Experience with e-permitting systems is a plus.
• Must handle IT and public health permitting efficiently.

Responsibilities

• Coordinate with the IT department and outside vendors for the e-permitting system.
• Provide technical support and training for health inspectors.
• Perform clerical tasks such as recordkeeping and data entry.

Skills

Communication

Analytical Skills

Customer Service

Education

High school diploma

Coursework in computer science

College degree in a related field

Tools

Word processing software

Spreadsheet software

Database development

Job description

Career Opportunities with Town of Barnstable

A great place to work.

Careers At Town of Barnstable

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Position is responsible for working directly with IT and the Town’s outside permit software vendor to set-up and to implement the ViewPermit permitting platform.

Coordinates trains and provides technical assistance to health inspectors and administrative staff relative to computerized permitting (e-permitting).

The position is responsible for ensuring that computerized (e-permit) applications received both online and in the office, are processed for approval in an efficient and timely manner. Position is responsible for trouble-shooting issues associated with the electronic permit system.

Performs various clerical and administrative duties including customer service, recordkeeping, and data entry work to support the operations of the Public Health Division; all other related work as required

Minimum Qualifications:

High school diploma with supplemental coursework in computer science, administrative or secretarial studies with five (5) years of experience in related field; college degree in a related field desirable plus one (1) year of experience with proficiency using computers, database development and maintenance, word processing, filing and the processing of information.

Notary Public helpful.

Additional Qualifications:

Familiarity with computer information systems, town government and local ordinances and State codes as they pertain to Public Health. Working knowledge of town departments, operations, relationships and authority.

Employee must have the analytical skills related to the implementation of e-permitting software and any required upgrades. Must be able to deal appropriately and effectively with town employees and officials, as well as the general public, often under stressful conditions. Ability to establish and maintain complex electronic permit records. Ability to conduct independent research and analyze and interpret results to others. Ability to work as part of a team.

Excellent verbal and written communication skills. Proficiency in the use of computers including word processing, spreadsheets and database development and maintenance. Must be able to maintain a database to help improve accuracy, by monitoring errors in the system, and limit duplicate data entry.