Lead Peer Navigator

Ideal Option PLLC; Oakridge (OR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, vision, and dental

Short-term and long-term disability

Life insurance

401K retirement program

Pet Insurance

Paid time off and paid holidays

Job summary

Ideal Option PLLC in Oakridge, Oregon is seeking a Lead Peer Navigator to support people facing homelessness and substance use disorders. You will collaborate with EMS, law enforcement, and community partners to connect individuals to housing, MAT, transportation, and essential services.

We value lived recovery experience, strong engagement skills, and the ability to build trust with diverse populations. This role emphasizes outreach, advocacy, care coordination, and meticulous documentation

Qualifications

• Must have lived recovery experience and demonstrate engagement with vulnerable populations.
• Experience in harm-reduction model of care is preferred.
• Strong communication and collaboration skills with community partners.

Responsibilities

• Respond alongside EMS, law enforcement, correction systems and community partners to assist individuals with non-medical social and behavioral health needs.
• Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity.
• Connect individuals to housing, treatment, MAT, mental health services, and benefits assistance.
• Provide peer support, encouragement, and recovery-oriented coaching.
• Maintain accurate documentation of client interactions, referrals, and follow-ups.
• Identify data gaps and prepare dashboards for supervisor review.
• Collaborate with various agencies to promote services and resources.
• Train staff on documentation procedures and HIPAA confidential data practices.

Skills

Lived recovery experience

Engagement skills

Trauma-informed approach

Cultural humility

Education

High school diploma or GED

Job description

Description

Location: Oakridge, OR

Compensation: $32/hr

Schedule: Monday - Friday; Variable Shifts

Ideal Option has been working on the front lines of the opioid epidemic since our first clinic opened in 2012. With more than 80 clinics across 9 states, we continuously strive to be the nation’s leading provider of low-barrier evidence-based treatment for opioid use disorder.

We are looking for a Lead Peer Navigator to help us in our vision to give back lives, reunite families, and heal communities that are suffering from the devastating effects of substance use disorder.

The ideal candidate brings strong engagement skills, lived experience in recovery, and the ability to build trust with individuals experiencing homelessness, substance use disorders, justice system involvement, and other barriers to care. As a Lead Peer Navigator, you’ll work alongside EMS, law enforcement, correction systems and community response teams supporting non-medical individuals experiencing behavioral health challenges and social service needs. This role focuses on helping individuals connect to critical resources including housing, substance use treatment, Medication Assisted Treatment (MAT), food assistance, mental health services, transportation, and other essential supports. The Lead Peer Navigator will provide outreach, advocacy, care coordination, data coordination and documentation of services provided.

We value our patients and our employees! We treat our employees like we would want to be treated ourselves: with respect and compassion. Below are some specifics on what Ideal Option offers and the role.

Benefits:

At Ideal Option, we offer our employees a competitive and comprehensive benefits program to recognize how important you are to the company. Current benefits include:

• Medical, vision, and dental
• Short-term and long-term disability options
• Life insurance
• Employee Assistance and Life Assistance programs
• A 401K retirement program
• Pet Insurance
• Paid time off and paid holidays

Job responsibilities include:

• Respond alongside EMS, law enforcement, correction systems and community partners to assist individuals with non-medical social and behavioral health needs.
• Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity.
• Connect individuals to community resources including: Emergency and transitional housing, Substance use treatment programs, Medication Assisted Treatment (MAT) services, Mental health services, Food and clothing resources, and Transportation and benefits assistance
• Provide peer support, encouragement, and recovery-oriented coaching.
• Assist individuals in navigating complex systems and overcoming barriers to services.
• Advocate for clients with community providers and partner agencies.
• Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities.
• Identify data gaps and workflow improvements; prepare internal dashboards and summaries for supervisor review.
• Assist Supervisor with learning collaborative preparation, participation, follow-up action items, and dissemination of lessons learned to outreach staff.
• Train staff on documentation procedures and promote consistent, confidential data practices.
• Collaborate with EMS, law enforcement and correctional system personnel, hospitals, behavioral health providers, shelters, and community organizations.
• Participate in team meetings, case coordination, and ongoing training opportunities.
• Collect, review, reconcile, and maintain accurate outreach, referral, engagement, and follow-up data for performance monitoring.
• Maintain confidentiality and professional boundaries in accordance with agency policies and HIPAA requirements.
• Perform other projects and duties as assigned.

Our ideal candidate has:

• Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
• Be a Certified Recovery Mentor (CRM)
• Be a Qualified Mental Health Associate (QMHA)
• Have previous Forensic Peer Endorsement experience.
• Must live in Lane County, Oregon and be familiar with local resources and service systems.
• The ability to respectfully engage and develop a working alliance with the people we are serving.
• Demonstrates a compassionate, trauma-informed approach when supporting individuals with diverse needs and experiences
• Maintains strong professional boundaries while fostering trust and rapport
• Exhibits cultural humility and respect when working with individuals from diverse backgrounds and communities
• Skilled in engaging and building relationships with individuals who may be hesitant or resistant to services
• Dependable, adaptable, and proactive in identifying solutions and responding to changing situations

Requirements

Minimum Requirements:

Education:

Required:

• High school diploma or GED.

Experience:

Required:

• Minimum of two (2) years clean and sober with lived recovery experience.
• Valid driver's license and reliable transportation.
• Experience working with vulnerable populations including individuals experiencing homelessness, substance use disorders, mental illness, and justice system involvement
• Minimum two (2) years experience with data collection, accurate documentation and reporting