Lead Patient Services: Nutrition & Diet Support

Aramark Corporation; Durham (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Aramark is seeking a Patient Services Worker Lead to coordinate the receipt, interpretation, and follow‑through of patient diet orders in hospital and long‑term care settings. The role acts as a liaison between patients, the Food and Nutrition Services Department, and Nursing Services.

You will train and support other Patient Services Workers, deliver trays and nourishments, collect patient preferences, maintain sanitation standards, and assist the clinical staff in meeting patients’ basic

Qualifications

• Experience as a Patient Services Worker required.
• Interpersonal and communication skills, both written and verbal.
• Strong organizational skills, accuracy, and attention to detail.
• Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.

Responsibilities

• Delivers and collects patient trays during meal service.
• Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner.
• Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules.
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Train and support Patient Services Workers in their roles supporting patients / residents.
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and seeks assistance from Supervisor or Dietitian if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

Skills

Patient Services Worker

Interpersonal communication

Organizational skills

English literacy

Bilingual (preferred)

Job description

Aramark is seeking a Patient Services Worker Lead to coordinate the receipt, interpretation, and follow‑through of patient diet orders in hospital and long‑term care settings. The role acts as a liaison between patients, the Food and Nutrition Services Department, and Nursing Services.

You will train and support other Patient Services Workers, deliver trays and nourishments, collect patient preferences, maintain sanitation standards, and assist the clinical staff in meeting patients’ basic