Lead Patient Service Representative

Radiology Partners; Nashville (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Incentive programs

Telehealth

Job summary

Premier Radiology, a Radiology Partners practice in the Nashville area, seeks an organized front desk professional to oversee daily front desk operations and support the Patient Service Representative team.

You will register patients using Epic and RIS/PAC, fill in at the front desk when needed, and contribute to a smooth patient experience in a busy outpatient imaging setting. The role emphasizes accuracy, privacy, HIPAA compliance, and teamwork in a fast-paced environment.

Qualifications

• Minimum of two years of work experience, preferably within a medical office setting.
• Solid understanding of Medical Terminology.
• Knowledge of clinical policies including safety, privacy, and HIPAA regulations.

Responsibilities

• Oversee daily operations of the front desk division.
• Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system.
• Fill in at front desk as needed.

Skills

Front desk operations

Medical terminology

HIPAA compliance

Tools

Epic

RIS/PAC

Job description

Job Description:

JOIN PREMIER RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area!

At Premier Radiology , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.

ABOUT PREMIER RADIOLOGY & RADIOLOGY PARTNERS, INC.

Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP), Premier pairs trusted local care with the resources and clinical standards of a purpose-built national radiology organization focused on quality, access, and innovation.

With 20+ outpatient imaging centers throughout the Nashville market , Premier Radiology combines:

• Access to hundreds of board‑certified RP radiologists
• Advanced diagnostic technology
• Convenient, community‑based locations

Together, RP and Premier Radiology are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Premier Radiology , you’ll be backed by Radiology Partners (RP)—a nationally recognized organization that prioritizes clinical excellence and a people‑first culture.

WHY JOIN US:

• Competitive compensation and comprehensive total rewards
• True work-life balance in an outpatient setting— no on‑call shifts or overnights
• Consistent RP standards with local leadership and support
• Opportunities for modality cross ‑ training and professional growth
• A fun, team‑first culture at Premier Radiology—collaborative, supportive, and grounded in safety and trust

Radiology Partners has been Certified Great Place to Work for five consecutive years, reflecting the experiences of team members across our practices nationwide.

POSITION SUMMARY:

• Oversee daily operations of the front desk division
• Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system
• Fill in at front desk as needed

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

• Minimum of two years of work experience, preferably within a medical office setting
• Solid understanding of Medical Terminology
• Knowledge of clinical policies including safety, privacy, and HIPAA regulations
• Positive attitude and patient‑focused mindset

COMPENSATION & TOTAL REWARDS:

Final compensation is determined based on education, experience, certifications, and geographic factors.

In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits
  All benefits subject to eligibility requirements.

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

Radiology Partners participates in E-verify.

RADIOLOGY PARTNERS OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician‑led and physician‑owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.

Radiology Partners participates in E-verify https:/www.e-verify.gov/about-e-verify ;!!JaxrFA0aDbS6wLZB7A!vEd9epHvuj6MdirZQRvXHDpzQlNythznD5cZL5l1N14Kwz_24m5x_kVNh4L-rdZPNdeizqXpy9h6mJK1GI9V-RHQ8Eg$.