Patient Services Advocate — Front Desk & Scheduling

Radiology Partners

Tennessee

On-site

USD 30,000 - 40,000

Full time

14 days+
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Benefits offered by this job

Competitive compensation and benefits
Flexible work environment
Generous PTO Plans and Paid Holidays
Career Growth Opportunities

Job summary

A leading radiology practice in Tennessee is seeking a Patient Service Representative to enhance patient satisfaction by greeting patients, assisting with appointment scheduling, and maintaining medical records. The ideal candidate will have a high school diploma and preferably a background in healthcare. This role offers competitive benefits, career growth opportunities, and a supportive work environment. Join us to be part of a team committed to transforming radiology for our patients.

Qualifications

  • High School diploma or equivalent preferred.
  • Background in healthcare is preferred.
  • Experience with eClinical Works Practice Management System preferred.

Responsibilities

  • Greet patients at imaging centers and assist with scheduling appointments.
  • Maintain medical records and related tasks.
  • Ensure patient satisfaction through service-oriented approach.

Skills

Strong organizational skill

Education

High School or equivalent preferred

Tools

eClinical Works Practice Management System

Job description

WHO WE ARE AND WHAT WE DO:
Join Premier Radiology, Transform your Career and Radiology!

Who We Are:
Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we’re here to Transform Radiology.

What We Offer:
Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.

Here’s why you should join the RP / Premier Radiology team:

* Community presence: 20+ clinics across Nashville
* Flexible work environment, work/home life balance
* Competitive compensation and benefits
* Leading the pack in the development of AI tools and technology resources
* Opportunities for professional development

POSITION SUMMARY:

* Greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks
* Vital role to ensure patient satisfaction
* Candidate will need to be service-oriented and considerate of the patient’s condition

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

* High School or equivalent preferred
* Background in healthcare is preferred
* Background with Eclinical Works Practice Management System Preferred
* Strong organizational skill

WHY RADIOLOGY PARTNERS:

* Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
* Compensation Reviews, Career Growth Opportunities
* Generous PTO Plans and Paid Holidays
* Proudly Certified as a Great Place to Work for Five Consecutive Years

FOR MORE INFORMATION:
[1] https://jobdescription.powerappsportals.com/PatientServiceRepI-PSR1-9-4-25/

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in [2] E-verify.

Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email [3] Talent@radpartners.com to notify our team.
References

Visible links
1. https://jobdescription.powerappsportals.com/PatientServiceRepI-PSR1-9-4-25/
2. https://www.e-verify.gov/about-e-verify
3. mailto:Talent@radpartners.com

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