Lead Patient Financial Services Manager

kansashealthsystem; Lenexa (KS); On-site; USD 80,000 - 105,000; Full time

Job summary

Kansas Health System is seeking a Patient Accounting Manager for the Southlake Campus. The role oversees the Patient Financial Services team, driving process improvements, managing budgets, and ensuring regulatory compliance. Strong leadership, HR management, and Epic proficiency are essential.

The position emphasizes daily operations oversight, staff development, and data-driven reporting to optimize reimbursements and service levels within the department.

Qualifications

• High School Graduate with 5 years of healthcare payments experience.
• Associate degree in Business or Healthcare Administration, or active enrollment in such program.
• Epic training within 6 months of hire for users.
• 5+ years in payment posting, claims, denials, or billing and 3+ years in a lead role.

Responsibilities

• Oversee day-to-day operations in Patient Financial Services (clinical trials, payment posting, refunds, denials, insurance follow up, or patient service).
• Provide leadership presence and model expected behavior.
• Review daily work queues, prioritize workload, analyze reports, and drive process improvements.
• Manage operational and staffing budgets.
• Lead HR activities: interviewing, training, performance reviews and policy development.
• Ensure policy adherence and staff education on changes.
• Generate regular department reports and communicate trends to leadership.
• Ensure compliance with governmental and managed care regulations.

Skills

Leadership

Budget management

Staff coaching

HR processes

Process improvement

Education

High School Diploma

Associate degree in Business/Healthcare Admin

Enrollment in Associate degree program

Epic training completion within 6 months

Tools

Epic software

Job description

Kansas Health System is seeking a Patient Accounting Manager for the Southlake Campus. The role oversees the Patient Financial Services team, driving process improvements, managing budgets, and ensuring regulatory compliance. Strong leadership, HR management, and Epic proficiency are essential.

The position emphasizes daily operations oversight, staff development, and data-driven reporting to optimize reimbursements and service levels within the department.