Lead Patient Access & Support Operations

New York University; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

New York University is seeking a qualified candidate to manage Patient Support staff, oversee registration workflows, insurance information, and payment collections within the Student Health Center. The role requires effective communication, organizational, and analytical skills, along with 5+ years of relevant experience in healthcare administration.

Salary range for this position is between USD $70,000.00 to USD $90,000. Candidates are encouraged to apply at all levels. NYU promotes an inclusive workplace and aims for a diverse applicant pool.

Qualifications

• 5+ years of experience in supervising administrative services or processes.
• Experience in a high-volume patient ambulatory healthcare environment.
• Ability to motivate staff and explain company policies.

Responsibilities

• Manage Patient Support staff and their business processes.
• Conduct analyses to inform decision making and performance evaluation.
• Train workers on proper operational procedures.

Skills

Effective communication

Organizational skills

Analytic skills

Interpersonal skills

Problem-solving

Teamwork

Education

Bachelor's Degree

Tools

Electronic Medical Records (EMR)

Micro, spreadsheet and database applications

Job description

New York University is seeking a qualified candidate to manage Patient Support staff, oversee registration workflows, insurance information, and payment collections within the Student Health Center. The role requires effective communication, organizational, and analytical skills, along with 5+ years of relevant experience in healthcare administration.

Salary range for this position is between USD $70,000.00 to USD $90,000. Candidates are encouraged to apply at all levels. NYU promotes an inclusive workplace and aims for a diverse applicant pool.