Lead Patient Access Rep (Full Time - Days) Lansdale Campus Jefferson Health

Jefferson Health Plans; Pennsylvania; Sur place; USD 45 000 - 60 000; Plein temps

Résumé du poste

Jefferson Health Plans at Lansdale Campus seeks a Lead Patient Access Representative for day shifts. The role supports Outpatient and ER Registration with a schedule that includes every other weekend and holiday.

You will guide staff to accurate data entry, patient check-in, and proper handling of insurance information. The position requires a high school diploma or GED and at least 3 years of patient registration experience, focusing on customer service and compliant processes.

Qualifications

• High School Diploma or GED is required.
• 3 years of patient registration experience.

Responsabilités

• Provides day-to-day support to Patient Access Representatives and acts as a subject matter expert.
• Ensures staff collect complete orders, demographics, insurance information, authorizations, referrals and medical necessity.
• Ensures compliance with departmental protocols and collects out-of-pocket liability from patients.
• Trains and educates staff to maintain a positive patient experience.

Connaissances

Customer service

Communication

Training

Formation

High School Diploma or GED

Description du poste

Number of Positions In Requisition

1

Job Details

Lead Patient Access Rep (Full Time - Days) Lansdale Campus Jefferson Health

This lead role supports both Outpatient Registration and ER Registration, various days Monday through Friday 7a-330p, with a commitment of every other weekend and every other holiday 7a-330p.

Job Description

Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff’s compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients.

Minimum Education and Experience Requirements

• Education: Required High School Diploma or GED
• Experience: 3 years of patient registration experience

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Lansdale Hospital

Primary Location Address

100 Medical Campus Drive, Lansdale, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow’s professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

• medical (including prescription)
• supplemental insurance
• dental
• vision
• life and AD&D insurance
• short- and long-term disability
• flexible spending accounts
• retirement plans
• tuition assistance
• voluntary benefits, which provide colleagues with access to group rates on insurance and discounts
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
• All colleagues, including those who work less than part-time(including per diemcolleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance

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