Lead Package Handler - San Francisco

OnTrac; South San Francisco (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid holidays

Employee Assistance Program

Referral bonus program

Job summary

OnTrac in the San Francisco area is seeking a Lead Package Handler to oversee offloading, loading, and sorting of packages. You will train new hires, support performance metrics, and uphold company values.

The role requires at least 1 year of industry experience and 1 year of leadership. You must lift 25–35 lbs regularly (up to 50 lbs; up to 150 lbs with pallet jack). This is an on-site position at 250 Utah Ave., South San Francisco, with a 2:00 AM–10:00 AM shift Sat–Wed.

Qualifications

• 1 year of industry experience.
• 1 year of leadership experience preferred.
• Willingness to train and guide others.
• Ability to enforce safety protocols in a warehouse.

Responsibilities

• Oversee loading/unloading and sorting of packages.
• Train and guide package handlers; provide feedback.
• Oversee handling, inspection, and accuracy to prevent misroutes.
• Monitor equipment and manage damaged freight per procedures.
• Check in/out third-party drivers; verify credentials and manifests.

Skills

Leadership experience

Coaching

Communication

Safety focus

Team supervision

Education

High school diploma or GED preferred

Job description

OnTrac is hiring aLead Package Handler in the San Francisco, CAarea!

This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads are the ultimate team players. They work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values.

Location

250 Utah Ave., South San Francisco, CA

Pay:

$22/hour

Shift(s):

Saturday through Wednesday from 2:00 AM to 10:00 AM

Unpacking the Benefits:

We offer a comprehensive benefits package designed to support your health, financial security, and life outside of work.

Health & Protection

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance

Financial & Future

• Competitive benefits and 401(k) with company match
• Referral Bonus Program – up to $500 per referral!

Time Away & Leave

• Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays

Work & Life Support

• Employee Assistance Program
• Safe and clean work environment

What you need to bring:

• High school diploma or general education degree (GED) preferred.
• At least 1 year of industry experience.
• 1 year of leadership experience preferred.
• Ability to regularly lift, push, and pull 25 to 35 lbs, occasionally carry up to 50 lbs, and occasionally push or pull up to 150 lbs using a pallet jack or gaylords to transport large packages.
• You must be at least 18 years of age.

Your mission in motion:

• You will promote a safe work environment by enforcing company safety protocols, including dock, conveyor, and lockout/tagout procedures.
• You will train and guide package handlers, providing hands‑on demonstrations and ongoing performance feedback.
• You will oversee package handling, sorting, and inspection processes to ensure accuracy, prevent damage, and avoid misroutes.
• You will monitor equipment functionality, submit maintenance requests, and manage damaged freight according to company procedures.
• You will check in and check out third-party drivers, verify credentials, and ensure proper documentation and manifest accuracy.

Your primary responsibilities:

• You will load and unload packages from trailers, conveyor belts, and sortation equipment.
• You will sort, scan, and route parcels to designated areas based on destination or route.
• You will provide guidance and direction to package handlers during assigned shifts.
• You will assist with onboarding and training new team members.
• You will monitor workflow and help balance labor to meet volume and service timelines.
• You will reinforce safety practices, proper lifting techniques, and compliance with procedures.
• You will identify and communicate performance issues, productivity gaps, or operational concerns.
• You will serve as a point of contact for operational questions and issue escalation.

Your knowledge, skills, and abilities:

• You bring strong knowledge of package handling and sortation workflows.
• You possess the ability to lead by example in safety, productivity, and attendance.
• You bring effective communication and basic coaching skills.
• You have the ability to problem‑solve in a fast‑paced, high‑volume environment.
• You are comfortable providing direction to peers and supporting leadership initiatives.

Physical and work environment requirements:

Your working environment will primarily be in a warehouse setting, which may involve exposure to varying temperatures, noise, and moving equipment. You will engage in frequent physical activity, including standing, walking, lifting, and handling packages throughout your shift. You must have sufficient visual and auditory ability to safely navigate the warehouse, identify hazards, and communicate effectively in a noisy environment.

OnTrac is proud to be an Equal Opportunity Employer

Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.