Lead Pack-Out Pro — Restoration & Team Leadership

PuroClean Restoration Specialist of Scottsdale; Phoenix (AZ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Health insurance

SIMPLE IRA 3% company match

8 holidays

5 sick days after 6 months

Job summary

PuroClean Restoration Specialists – Scottsdale, AZ seeks a Lead Pack-Out Technician to own contents projects and lead the pack-out team. You’ll work directly with homeowners, ensuring careful packing, documentation, and organized handling of belongings throughout the process.

Restoration experience is not required; training is provided. A customer-focused, calm, and proactive mindset will help you succeed in this role.

Qualifications

• No restoration experience required; training is provided.
• Strong communication and customer-facing skills are essential.
• Ability to lead a team while working alongside them.

Responsibilities

• Lead the pack-out process from start to finish.
• Communicate with homeowners and gain their confidence.
• Direct the pack-out team and keep the project moving.
• Carefully pack and protect belongings; document contents.
• Photograph, label, inventory, and track items.
• Transport contents to/from the warehouse and keep records accurate.
• Maintain organized, labeled warehouse and aid with billing information.

Skills

Self-directed

Sense of urgency

People skills

Detail oriented

Process oriented

Ownership

Team leadership

Proactive problem-solving

Job description

PuroClean Restoration Specialists – Scottsdale, AZ seeks a Lead Pack-Out Technician to own contents projects and lead the pack-out team. You’ll work directly with homeowners, ensuring careful packing, documentation, and organized handling of belongings throughout the process.

Restoration experience is not required; training is provided. A customer-focused, calm, and proactive mindset will help you succeed in this role.