Lead Outreach Specialist

Konsus, Inc. (Superside); United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company is seeking a Lead Outreach Specialist to oversee remote teams and drive outreach efforts that enhance clinical outcomes. The ideal candidate will manage a team while collaborating on engagement strategies, utilizing data analysis to inform development, and enhance community engagement. This position requires strong leadership skills and a background in customer service or sales.

Qualifications

• 3+ years of customer service or sales experience.
• Experience in managing teams and outreach activities.
• Proficiency in developing training materials.

Responsibilities

• Supervise a team of outreach specialists and manage outreach activities.
• Collaborate with Community Health Partner Leads on initiatives.
• Develop and optimize outreach strategies to enhance engagement.

Skills

Customer Service

Sales

Data Analysis

Team Management

Training Development

Job description

A company is looking for a Lead, Outreach Specialist to drive remote teams in meeting operational metrics that support clinical outcomes.

Key Responsibilities

• Supervise a team of outreach specialists and manage outreach activities
• Collaborate with Community Health Partner Leads on outreach and engagement initiatives
• Develop and optimize outreach strategies using data analysis to enhance member engagement

Required Qualifications

• 3+ years of customer service or sales experience
• Experience in managing teams and outreach activities
• Ability to utilize data for strategy development
• Proficiency in developing training materials and conducting training sessions
• Experience in collaborating with cross-functional teams