Lead Oracle APEX Engineer - SQL & REST Expert

TechDigital Group; Morrisville (NC); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a skilled Oracle APEX Developer to lead the design, development, and maintenance of applications that meet business requirements. This role involves collaborating with analysts and stakeholders to create efficient database designs, integrating applications with various systems, and optimizing database performance. The ideal candidate will have a strong background in Oracle technologies, SQL, and web development, and will thrive in a fast-paced, collaborative environment. Join a dynamic team where your expertise will drive innovation and contribute to impactful projects in the tech landscape.

Qualifications

• Proven experience as an Oracle APEX Developer with strong SQL and PL/SQL skills.
• Ability to work independently and collaboratively in fast-paced environments.

Responsibilities

• Lead development and maintenance of Oracle APEX applications to meet business needs.
• Collaborate with teams for data integration and oversee daily technical operations.

Skills

Oracle APEX

SQL

PL/SQL

JavaScript

jQuery

RESTful web services

Database performance tuning

Communication skills

Education

Oracle APEX certification

Oracle Certified Professional (OCP) certification

Tools

Oracle Database

HTML

CSS

AJAX

Job description

AWS Contact Center Foundation Engineer (Amazon Connect + Amazon Bedrock)

Must have skills:
Hands-on experience with Amazon Connect implementation and administration.
Experience with Amazon Bedrock and Generative AI use cases.
Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge.
Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred.
Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop.
Proficiency in Python, Node.js, or Java for serverless development.

Detailed Job Description:
Seeking an AWS Contact Center Foundation Engineer with hands-on experience in designing and implementing cloud-based contact center solutions using Amazon Connect and Amazon Bedrock. The ideal candidate should have experience integrating AI capabilities, building conversational experiences, and implementing scalable, secure contact center architectures on AWS.

Key Responsibilities:
Design, configure, and deploy Amazon Connect contact center solutions.
Integrate Amazon Bedrock for GenAI-powered virtual agents, agent assist, call summarization, and knowledge retrieval.
Develop and integrate contact flows, IVR, chat, voice, and omnichannel solutions.
Build integrations with AWS services such as Lambda, Lex, S3, DynamoDB, API Gateway, and CloudWatch.
Configure security, IAM roles, encryption, monitoring, and operational best practices.
Collaborate with business and technical teams to gather requirements and implement solutions.

Required Skills:
5+ years of experience in AWS cloud technologies.
Hands-on experience with Amazon Connect implementation and administration.
Experience with Amazon Bedrock and Generative AI use cases.
Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge.
Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred.
Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop.
Proficiency in Python, Node.js, or Java for serverless development.
Familiarity with Infrastructure as Code (CloudFormation/CDK/Terraform) is a plus.