Lead Optometrist — Patient-First Vision Care

LensCrafters; Hickory (NC); On-site; USD 110,000 - 140,000; Full time

Job summary

LensCrafters is seeking an Associate Optometrist to lead the organization by delivering the brand promise and high-quality optometric care through collaboration with store teams.

The role emphasizes patient-focused service, KPI achievement, and use of technology to advance eye exams, with a strong focus on partnership with MOD, SMM and the local team. This is a full-time position at our Hickory, NC location.

Responsibilities

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through KPI management & high accountability.
• Ensures Brand is known as the leading optical provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps: Address all patients/customers visual life style needs; Make eyewear recommendations based on patients/customers’ needs; Explain each step of the eye exam; Listen carefully to patients/customers; Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well being; Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam; Conducts all services in accordance with protocol & accepted standards of care.

Job description

LensCrafters is seeking an Associate Optometrist to lead the organization by delivering the brand promise and high-quality optometric care through collaboration with store teams.

The role emphasizes patient-focused service, KPI achievement, and use of technology to advance eye exams, with a strong focus on partnership with MOD, SMM and the local team. This is a full-time position at our Hickory, NC location.