Lead Optometrist & Clinic Leader

Certification TOGAF; BLOOMINGTON (MN); On-site; USD 145,000 - 203,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Competitive pay

Job summary

LensCrafters is seeking a Managing Optometrist in Minnesota to lead the marketplace and act as the business owner, delivering the brand promise through patient care and operational excellence.

You will manage KPI performance, recruit and train staff, maintain state licensure, leverage technology for an outstanding patient experience, and partner with store leadership to elevate service and optical standards.

Qualifications

• Doctor of Optometry required.
• Demonstrated leadership/management skills.
• Knowledge of current Optometric technology & practices.
• Strong communication skills, verbal & written.
• Problem solving & critical thinking abilities.
• Organization & time management skills.
• Knowledge of sound business management practices.

Responsibilities

• Creates compelling vision for the future, develops clear goals & operating plans ensuring executional excellence & winning results in partnership with Regional and Store Manager(s).
• Sets & communicates clear objectives & expectations, demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures LensCrafters is known as the leading optical provider within the community.
• Operates as stakeholder to all within the organization & local market.
• Places the patient/customer as the center focus & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Leads/Manages the team in providing unsurpassed Patient Service Excellence.
• Addresses all patient/customer visual life style needs.
• Builds patients/customers for life & becomes their sole family practitioner.
• Listens carefully to patients/customers' questions or concerns.
• Provides a summary of patient/customer overall eye health.
• Conducts service in accordance with protocol & accepted standard of care.
• Establishes a positive Doctor/Patient relationship.
• Utilizes & leverages all technology to deliver unsurpassed patient/customer experience.
• Demonstrates effective communication with all office & store associates to ensure a seamless patient experience & transition.
• Ensures office quality systems are maintained.
• Maintains State Licensure & practices to the full scope of that license; maintains continuing education requirements.
• Provides effective on-the-job training & guidance to team members making use of Company provided programs.
• Delivers feedback in a timely manner to all associates. Confronts problem performers directly & without delay; practices performance management.
• Creates a positive culture linked to corporate vision & values.
• Engages & leads effective store huddles.
• Conducts chart audits with Associate Optometrist.
• Recruits, interviews & selects high caliber success oriented talent, creates talent pipeline for succession planning.
• Forecasts staffing needs based on available information & assigns associates through the use of the labor scheduling model. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in office traffic & patient demand.
• Adheres to company policies & procedures & acknowledges receipt of physical inventory.
• Takes pride in the appearance of the office & ensures visual displays are in accordance with Company provided guidelines.
• Maintains safe working environment for all.

Skills

Leadership

Communication

Problem solving

Organization

Optometric technology knowledge

Education

Doctor of Optometry

Job description

LensCrafters is seeking a Managing Optometrist in Minnesota to lead the marketplace and act as the business owner, delivering the brand promise through patient care and operational excellence.

You will manage KPI performance, recruit and train staff, maintain state licensure, leverage technology for an outstanding patient experience, and partner with store leadership to elevate service and optical standards.