Lead Optical Lab Technician FT Kennewick, WA

Eyemart Express; Kennewick (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid benefits for licensing

Opportunities for advancement

Job summary

Join a leading optical retailer where your expertise can make a real difference! As a Licensed Optician, you'll provide personalized care to patients, assisting them in selecting the perfect eyewear while ensuring accuracy in measurements and prescriptions. This role offers a unique opportunity to blend customer service with optical knowledge, all within a supportive team environment. With a commitment to quality and patient satisfaction, you'll thrive in a company that values your contributions and promotes work-life balance. If you're passionate about helping others see better and want to grow in your career, this is the place for you!

Qualifications

• Must have optical industry experience and a current state license.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Guide patients in selecting eyeglass frames and lenses tailored to their needs.
• Ensure accurate measurements and oversee the production process.

Skills

Optical Expertise

Customer Service

Communication Skills

Point of Sale System

Education

High School Diploma or GED

Tools

Optical Measurement Tools

Insurance Processing Software

Job description

30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and get to improve lives by helping people see better.

As a Licensed Optician, you'll guide patients in selecting eyeglass frames, lenses, and coatings tailored to their needs. You'll ensure accurate measurements and prescription information for our lab technicians, oversee the production process, and provide personalized care when dispensing glasses to patients.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

Responsibilities

1. Provide Exceptional Customer Service: Use your optical expertise and product knowledge to precisely meet customer needs, ensuring personalized and informed interaction.
2. Stay informed about sales, promotions, and company policies.
3. Process payments and refunds using our Point of Sale system.
4. Educate patients on eyeglass care.
5. Process insurance claims.
6. Maintain up-to-date product knowledge.
7. Create and manage patient files with confidentiality in mind.
8. Take necessary measurements, prepare work orders, and inspect final products for accuracy.
9. Adjust and repair frames as needed.
10. Price, stock, and organize merchandise.

Requirements

1. High School Diploma or GED.
2. Optical industry experience and current state License.
3. Excellent communication skills, both verbal and written.

Benefits:

• Health Insurance.
• Vision Insurance.
• Matching 401k.
• Short-Term and Long-Term Disability.
• Life Insurance.
• Fully paid benefits to maintain licensing requirements and opportunities for advancement.

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.

This posting provides an overview of the role. A full job description will be provided upon hire.