Lead, Operations

Insignia-Event-Services-LL; Glendale (AZ); On-site; USD 25,000 - 39,000; Part time

Job summary

Insignia Event Services is the Arizona-based events partner for State Farm Stadium, delivering hands-on operations for games and events. The Operations Lead will supervise a part-time crew, ensuring tasks are completed, safety standards are met, and patrons experience a welcoming environment.

The role emphasizes field work, coordination across departments, and responsive support during events, with a focus on efficiency and teamwork in fast-paced settings.

Qualifications

• At least 2 years of experience managing teams.
• At least 2 years of event operations experience.
• Must have a driver’s license.
• Must be able to stand and walk for long periods.
• Must be able to lift, push, and pull up to 50 lbs.
• Must be able to adapt to fast-paced environments.
• Must maintain a positive attitude under time constraints.

Responsibilities

• Oversees and executes specific tasks with the support of Operations Crew Members to ensure task completion according to guidelines established by the Operations Manager.
• Ability to manage and prioritize multiple tasks at one time.
• Ability to overcome obstacles with creative solutions.
• Ability to provide direct and clear instructions to part-time team members.
• Performs quality control on project tasks maintaining the standards established by the Operations Manager.
• Supports Operations Teams during event hours of operation to complete any incoming requests.
• Creates an inviting, welcoming, and positive atmosphere when interfacing with patrons.
• Other related duties as assigned.

Skills

Team leadership

Event operations

Effective communication

Safety compliance

Heavy equipment operation

Job description

Position: Operations Lead (Part Time – Hourly)

Reports To: Operations Manager

Background:

Insignia Event Services is a leading event solutions provider, directly affiliated with the Arizona Cardinals, proudly producing all events at State Farm Stadium, including Arizona Cardinals home games. Complementing the events at State Farm Stadium, Insignia Event Services exclusively manages Sportsman's Park and Heritage at Sportsman's Park, offering flexible venues for everything from pre-game activities and tailgating to concerts, festivals, corporate events, and graduations. Our services range from full-service event production, staging, and equipment rental to live presentation and transportation logistics, making us a trusted partner for exceptional events in Arizona.

Job Summary:

The Operations Lead is responsible for the proper execution of project tasks defined by the Operations Manager. This position will have a hands-on, in-the-field role in various tasks related to asset tracking, asset repairs, quality control, facility and asset maintenance, event set-up and breakdown, and other related projects. The Operations Lead will work with a team of part-time Operations Crew Members scheduled to execute tasks in a timely manner. During events, the Operations Lead will support various operations including set-up, event onsite support across departments, event breakdown, and other incoming operational requests.

Primary Job Duties:

• Oversees and executes specific tasks with the support of Operations Crew Members to ensure task completion according to guidelines established by the Operations Manager.
• Ability to manage and prioritize multiple tasks at one time.
• Ability to overcome obstacles with creative solutions.
• Ability to provide direct and clear instructions to part-time team members.
• Performs quality control on project tasks maintaining the standards established by the Operations Manager.
• Supports Operations Teams during event hours of operation to complete any incoming requests.
• Creates an inviting, welcoming, and positive atmosphere when interfacing with patrons.
• Other related duties as assigned.

Qualifications/Requirements:

• At least 2 years of experience managing teams required.
• At least 2 years of event operations experience required.
• Must have a driver's license.
• Must be able to stand and walk for long periods of time.
• Must be able to lift, push, and pull up to 50 lbs.
• Must be able to communicate effectively, provide clear direction and instructions to team members, and follow project parameters established by the Operations Manager.
• Must be comfortable operating heavy equipment.
• Must be able to adapt to fast-paced environments.
• Must be able to maintain a positive attitude under time constraints.
• Must possess a good work ethic and attention to detail.
• Must be able to work in a team environment.
• Must comply with proper safety policies and procedures established by Insignia Event Services, LLC.

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.