Lead Officer

Security Industry Specialists; Oakland (CA); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Security Industry Specialists in Oakland, CA is seeking a Lead Officer to manage security operations across assigned posts, ensuring adherence to post orders and client expectations. The role requires leadership experience and a strong focus on service delivery.

The Lead Officer will visit posts, document contacts, and coordinate with client representatives to maintain program integrity, while handling emergencies and reports.

Qualifications

• High school diploma or GED required.
• Minimum two years of experience as a Security Specialist, with at least one year in a leadership role.
• Proficient in PC and iOS hardware and software.

Responsibilities

• Coordinate and oversee all security operations and programs in the assigned area, ensuring compliance with post orders.
• Act as the primary point of contact for client and Specialists during shifts.
• Collaborate with client location representatives to ensure proper use and execution of security programs.
• Respond promptly to emergent events, staffing issues, and client requests.
• Initiate preliminary investigations and write incident reports on internal personnel issues.
• Distribute equipment and maintain inventory records.
• Complete personnel documentation and processing as required.
• Perform other related duties as needed.

Skills

Leadership

Customer service

Teamwork

Flexibility

Education

High school diploma or GED

Tools

PC hardware

iOS devices

Job description

Job DetailsJob Location: Oakland, CA 94601Position Type: Full TimeSalary Range: $27.00 - $27.00 Hourly

About the role:

The Lead Officer ensures SIS standards and policies are met in overall field services, operations and functions in assigned area including post reviews, Specialist inspections, emergency response, client liaison, and special projects as assigned. Lead Officers are expected to visit all posts within their assigned area and document all visits and persons contacted during their shift. This position reports directly to the

In this role, your responsibilities will be:

• Coordinate and oversee all security operations and programs in assigned area, ensuring compliance with general and specific post orders for assigned Specialist positions
• Act as the primary point of contact for any needs by the client or Specialists during the shift
• Partner with client location representatives to ensure proper utilization and execution of security programs
• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests
• Initiate preliminary investigations and write incident reports on all internal personnel issues
• Distribute equipment to personnel as necessary and maintain inventory records
• Complete proper personnel documentation/paperwork and processing as circumstances dictate
• Perform other related duties as required

QualificationsAs a candidate you must have:

• High school diploma or GED or equivalent experience
• Two plus years experience as a Security Specialist with at least one year in a leadership capacity
• Proficient in PC and iOS hardware and software
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when needed

We offer:

• Health, Dental, Vision, and 401k for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth

Security Industry Specialists, Inc. is an Equal Opportunity Employer