Lead Officer

Security Industry Specialists, Inc.; Oakland (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Paid Time Off

Job summary

Security Industry Specialists, Inc. is seeking a Lead Officer to oversee security operations across assigned posts, ensure compliance with post orders, and coordinate special projects. The role requires strong leadership, client liaison skills, and a focus on incident prevention and response.

You will visit posts, document contacts, manage equipment inventories, and handle personnel paperwork. The ideal candidate has a GED or equivalent, 2+ years as a Security Specialist with at least 1 year in

Qualifications

• High school diploma or GED or equivalent experience.
• Two+ years as a Security Specialist with at least 1 year in a leadership capacity.
• Proficient in PC and iOS hardware and software.
• Maintain state guard certification and client certifications; fees are the employee's responsibility unless noted.
• Must be a dependable team player with customer service focus; flexible to work all shifts including weekends.

Responsibilities

• Coordinate and oversee all security operations and programs in assigned area, ensuring compliance with post orders for Specialist positions.
• Act as primary contact for client or Specialists during the shift.
• Partner with client location representatives to ensure proper utilization of security programs.
• Respond to emergent events, staffing deficiencies, and client requests.
• Initiate preliminary investigations and write incident reports.
• Distribute equipment to personnel and maintain inventory records.
• Complete personnel documentation and processing as required.
• Perform other related duties as required.

Skills

Leadership

Customer service

Security procedures

Inventory management

Education

High school diploma or GED

Tools

PC hardware

iOS devices

Security software

Job description

About the role:The Lead Officer ensures SIS standards and policies are met in overall field services, operations and functions in assigned area including post reviews, Specialist inspections, emergency response, client liaison, and special projects as assigned. Lead Officers are expected to visit all posts within their assigned area and document all visits and persons contacted during their shift. This position reports directly to theIn this role, your responsibilities will be:• Coordinate and oversee all security operations and programs in assigned area, ensuring compliance with general and specific post orders for assigned Specialist positions• Act as the primary point of contact for any needs by the client or Specialists during the shift• Partner with client location representatives to ensure proper utilization and execution of security programs• Respond in a timely manner to emergent events, issues, staffing deficiencies, and client requests• Initiate preliminary investigations and write incident reports on all internal personnel issues• Distribute equipment to personnel as necessary and maintain inventory records• Complete proper personnel documentation/paperwork and processing as circumstances dictate• Perform other related duties as requiredAs a candidate you must have:• High school diploma or GED or equivalent experience• Two plus years experience as a Security Specialist with at least one year in a leadership capacity• Proficient in PC and iOS hardware and software• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted• Must be a dependable team player with business maturity and enthusiasm with the ability to deliver high level of customer service• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when neededWe offer:• Health, Dental, Vision, and 401k for eligible employees• Paid Time Off including Sick/Safe Time• A dynamic and challenging work environment with opportunity for growthSecurity Industry Specialists, Inc. is an Equal Opportunity Employer