Lead Office Professional/Test Proctor (On Site - University Center, MI)

Delta College; Michigan; On-site; USD 10,000 - 60,000; Part time

Job summary

Delta College is seeking a Lead Office Professional/Test Proctor to provide critical support for the Testing Center. This part-time position involves administering tests, coordinating operations, and mentoring staff, all while fostering an inclusive environment. Candidates should possess an associate degree and relevant experience, showcasing strong organizational and communication skills.

Qualifications

• 1 to 3 years of position-related experience.
• Experience in the field of education or test administration is beneficial.

Responsibilities

• Provide administrative support for Testing Center operations.
• Coordinate academic and certification testing.
• Mentor and support Testing Center staff.

Skills

Organizational Skills

Communication Skills

Mentoring

Education

Associate degree or equivalent knowledge

Job description

Lead Office Professional/Test Proctor (On Site - University Center, MI)

Position Title Lead Office Professional/Test Proctor (On Site - University Center, MI)

Employee Group

Employee Group Support

Division/Department

Division/Department Academic Testing

Status

Part-time, Starting Salary $17.02 – $18.88; Commensurate with Qualifications and Experience

Position Summary Information

Position Accountabilities and Essential Functions

The successful candidate must demonstrate experience, skills, and commitment to fostering an environment of belonging, diversity, equity and inclusion in students, faculty and staff.

POSITION SUMMARY
This position provides direct support for the Testing Center Coordinator, performing complex, responsible and confidential duties. In addition, this position serves as the lead contact and resource person for the Testing Center staff under the direction of the Coordinator. A broadbased knowledge of college and departmental policies, procedures and operations is required in order to critically assess situations that arise and act within the guidelines as outlined by the Coordinator.


ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE , BUT ARE NOT LIMITED TO, THE FOLLOWING :

Support Testing Center Manager and Testing Center Coordinator:

• Provide administrative support for Testing Center Manager and Coordinator with respect to Testing Center operations
• Schedule, setup, administer, and support testing on main campus, at Delta’s Learning Centers, and at additional off-campus sites as needed (valid driver’s license required)

Coordinate academic, business/industry and certification/licensure testing (requires knowledge of current departmental policies and procedures, meeting recertification requirements; and reviewing, monitoring, and updating policies as changes occur):

• Coordinate Testing Center calendars
• Maintain, update, and format departmental forms and contact lists
• Maintain statistical data logs
• Process billing requirements for specialized Business & Industry exams, as needed; deposit and record fee transactions; process payments for faculty
• Post scores/grades to student records as assigned to Testing Center
• Process general paperwork required to maintain Testing Center daily operations

Mentor/Support Test Proctor Staff (in the absence of the Testing Center Coordinator):

• Serve as mentor and resource person for Testing Center staff to answer questions, solve problems, direct to resources, and provide guidance with computer-related technology issues
• Monitor all equipment and run routine system-checks on external vendor-owned testing software, as outlined in policies and procedures

Provide assistance to Testing Center stakeholders and respond to all inquiries:

• Maintain current test proctor certifications
• Provide Testing Center staff support tools, instructions, and review material for retaining certifications; proctor certification (and re-certification) testing

NOTE : Testing Center staff may NOT be currently enrolled in undergraduate classes or pursuing an undergraduate program at any post-secondary institution

• Associate degree or equivalent knowledge and skills. Major(s) required: Office Professions/Office Assistant, Office Specialist, Adm. Assistant
• 1 to 3 years of position-related experience

Additional Experiences Considered

• One or more years of experience in the field of education or test administration.

Application Deadline

Position will remain open until filled. First consideration will be given to applications received by June 18th. The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

Special Instructions to Applicants

Complete an on-line application and attach a cover letter with position title which addresses the required skills of the position, resume, and copies of transcripts (official transcripts required upon hire) and/or certifications and licenses.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * In order to track our recruitment sources, please indicate how you became aware of the position vacancy?
  • Delta.edu
  • Indeed.com
  • MI Works / MI Talent Bank
  • HigherEdJobs.com
  • Michigan HERC Website
  • Career Arc
  • MLive (Grand Rapids Press, Flint Journal, Ann Arbor News, Jackson Citizen Patriot, Kalamazoo Gazette, Saginaw News, Muskegon Chronicle, Bay City Times)
  • Other
• If you selected "Other" above, please tell us where you heard about this posting.

  (Open Ended Question)

• * Describe your understanding and experience in creating a sense of belonging for all students, faculty, staff, and community members.

  (Open Ended Question)

Required Documents

• Resume
• Cover Letter
• Transcript 1
Optional Documents
• Letter of Recommendation 1
• Letter of Recommendation 2
• Professional Certifications or Licensures
• Transcript 2
• Transcript 3
• Letter of Recommendation 3