LEAD OFFICE - BEEBE WALK IN

Beebe Healthcare; Rehoboth Beach (DE); On-site; USD 25,000 - 38,000; Full time

Job summary

Beebe Healthcare in Rehoboth Beach, DE, seeks a Billing Supervisor to oversee the daily hospital billing operations for Medicare, Blue Cross, Medicaid, Commercial and Self-Pay claims. The role requires guiding staff, ensuring accuracy, and maintaining regulatory compliance.

The position emphasizes process improvements, staff training, performance evaluations, and collaboration with department leaders to support timely and accurate billing results.

Qualifications

• Knowledge of UB92 billing elements, ICD9/ICD10 and CPT Coding.
• Five years experience in a health care patient accounting dept.
• Excellent written and verbal communication skills.
• Strong working knowledge of computer billing systems.

Responsibilities

• Supervise day-to-day billing operations for hospital claims.
• Plan and organize workflow to maximize productivity while ensuring quality.
• Develop and monitor PDCA processes for improvements and compliance.
• Train staff, conduct orientation, and document competencies.
• Provide performance feedback and assist with appraisals.
• Maintain liaison with payers and inter-departmental personnel.

Skills

Clear communication

Confidential information

Crisis management

Customer service

Electronic health records

Medical terminology

Education

High school diploma

Job description

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Why Beebe?

Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence.

Benefits

• Sign-on and Referral Bonuses for select positions
• Tuition Assistance up to $5,000
• Paid Time Off
• Long Term Sick accrual
• Employer Contribution Plan
• Free Short and Long-Term Disability for Full Time employees
• Zero copay for drugs on prescription plan for certain conditions
• College Bound 529 Savings Plan
• Life Insurance
• Beebe Perks via Work Advantage
• Employee Assistance Program
• Pet Insurance

Overview

Supervises and directs the day-to-day billing functions for hospital bills prepared for Medicare, Blue Cross, Medicaid, Commercial and Self-Pay claims.

Responsibilities

Demonstrates ability to plan and organize work flow to maximize productivity while maintaining quality, safety and customer satisfaction.. Assists in the development of PDCA systems to implement and monitor process improvements and take action where appropriate. Ensures team members maintain departmental policies/procedures, and adhere to all quality, safety, and regulatory standards/requirements. Supports department by monitoring regulatory/accreditation compliance. Takes actions to address deficiencies as appropriate. Trains new and current team members and students. Ensures that orientation and training checklists are completed. Makes sure that annual mandatory education is completed and competencies are assessed and documented. Provides feedback to leadership about team members' performance, including need for coaching, counseling, disciplinary action. Assists leadership in completing initial and annual performance appraisals. Recommends/Assists with the preparation of departmental training and education, quality and safety programs and performance improvement projects. Acts as resource person for daily operations within the department, section or unit. Very knowledgeable about the specific aspects/technical details of the job, and readily share knowledge with others. Participates in the interview process and provides feedback on candidates. Responsible for the daily operation of the billing office. Assists the Director of Operations in establishing and monitoring quality assurance standards for the department. Monitors performance and communicates results of performance studies to billing staff to promote quality improvements. Reviews problem claims and meets with billing staff on a daily basis to answer questions and seek resolution to billing problems. Responsible for monitoring and documentation on all material accounts receivable reporting results to upper management in a timely manner. Responsible to stay up-to-date in billing changes and regulation dictated by third-party payors. Responsible for the communication of billing changes and requirements to billing staff. Assists the Director of Operations in the development of desk top procedure guidelines. Responsible to keep procedures current and up-to-date. Provides training and orientation for new staff. Utilizes quality assurance reports to educate staff and make on-going quality improvements in job performance. Assists the Director of Operations in the hiring and interviewing of new personnel. Will also assist in monitoring and evaluating employees' performance. Supervises all personnel of the Billing Department in the absence of the Director of Operations. Prepares transaction reports for write-off of accounts. Refers reports to Director of Operations for write-off approval. Establishes and maintains liaison with federal, state and third party insurance payers to ensure accurate and timely medical billing of claims. Develops and maintains a good working rapport with inter-departmental personnel as well as other departments within the hospital.

Qualifications

Should possess knowledge of UB92 billing elements, ICD9/ICD10 and CPT Coding. Five years experience in a health care environment in a patient accounting department. Strong written and verbal communication skills necessary. Strong working knowledge of computer billing systems.

Essential:

Competencies Skills

• Clear Communication Skills Both Written And Verbal
• Able To Keep Confidential Information Regarding Patients, Team Members
• Able To Withstand Crisis Situations
• Has Skills To Provides Customer Service To Patients, Team Members And Visitors
• Knowledge And Experience With Electronic Health Records
• Experience With Or Completed Course In Medical Terminology

Credentials

Education

Essential:

• High school graduate or equivalent

Entry

USD $18.00/Hr.

Max

USD $27.90/Hr.