Lead of Housekeeping

Remedy Place; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Join a leading social wellness club as the Lead of Housekeeping, where you will enhance the member experience through exceptional cleanliness and team leadership. This role combines operational oversight with hands-on management to maintain the luxury standards that define Remedy Place, ensuring a pristine environment for all guests.

Benefits

Competitive salary and bonus plan

Comprehensive Medical, Vision, + Dental insurance for Full-time employees

Flexible Spending Options (Health Care + Commuter)

401K

Employee Club Membership

Qualifications

• Energetic, personable, and friendly demeanor.
• Solution-oriented and proactive in resolving challenges.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Oversee daily housekeeping operations and train the team.
• Ensure high cleanliness standards in all areas of the club.
• Manage inventory of cleaning supplies and equipment.

Skills

Attention to detail

Team collaboration

Problem-solving

Job description

Remedy Place is a first-of-its-kind social wellness club that is redesigning the meaning of social self-care. Inside our walls, social life is never sacrificed for the decision to lead a healthy lifestyle. Instead, both are mutually enhanced. Our holistic experiences help our community members find balance, operate at peak performance, and melt away the tension caused by life’s everyday stressors—all in an ultra luxe lounge setting.

As the Lead of Housekeeping, you will play a pivotal leadership role in ensuring the seamless operation, cleanliness, and aesthetic upkeep of the club while supporting and guiding the Housekeeping team to deliver exceptional guest experiences.

You will oversee daily operations, train and mentor team members, and maintain high standards that embody Remedy Place’s luxury wellness ethos.

ESSENTIAL RESPONSIBILITIES

Your primary responsibilities include maintaining the club’s cleanliness, resetting spaces between services, and ensuring all areas meet Remedy Place’s luxury standards:

Leadership + Team Management

• Lead and support the Housekeeping team by providing direction, mentorship, and hands-on assistance when needed.
• Train and onboard new Housekeeping members to uphold Remedy Place’s service and housekeeping standards.
• Oversee the Housekeeping schedule, coordinating coverage when necessary to ensure operational efficiency.
• Monitor and manage staff performance, ensuring timely completion of tasks and adherence to protocols.
• Ensure all team members are informed about daily schedules, updates, announcements, and company reminders.

Operations + Oversight

• Coordinate team breaks and lunches to maintain seamless coverage throughout the day.
• Conduct weekly inventory and organization of cleaning supplies, ensuring proper stock levels and availability of equipment.
• Maintain safety protocols for supplies and daily operational tasks, ensuring a safe and compliant work environment.

Facility Maintenance + Housekeeping

• Oversee and participate in daily housekeeping tasks, including:
• Cleaning bathrooms, dusting, vacuuming, mopping floors, and trash removal.
• Laundering and restocking towels and other linens.
• Performing turnover and resetting of club spaces (e.g., hyperbaric chambers, saunas, and practitioner spaces).
• Maintain the general upkeep of practitioner spaces, including organizing tools and sanitizing equipment.
• Complete and ensure the completion of opening, mid-shift, and closing checklists.
• Perform routine deep cleaning of specified areas to keep the club in pristine condition.
• Report any property damage, maintenance issues, or guest items left behind to the manager promptly.

Process Improvement

• Regularly check in with management to assess and refine operational procedures.
• Update and edit Housekeeping checklists and processes as needed to enhance efficiency.

QUALIFICATIONS

• Energetic, personable, and friendly demeanor.
• Solution-oriented and proactive in resolving challenges.
• Exceptional attention to detail and organizational skills.
• Punctual and reliable with a strong work ethic.
• Thrives in a team environment and contributes to a positive team culture.
• Maintains a professional attitude and appearance at all times.

PHYSICAL DEMANDS + WORK ENVIRONMENT

This role requires physical activity to support day-to-day operations. Candidates must:

• Be comfortable walking or standing throughout their shift.
• Be able to lift up to 50 pounds.
• Bend, kneel, squat, and perform repetitive motions as necessary.
• Work in environments with elevated temperatures (e.g., wellness rooms).
• Weekend availability required.

WHY JOIN REMEDY PLACE?

• Be part of a passionate team values excellence, wellness, and connection.
• Work in an environment is designed to inspire both our guests and our employees, creating a space where personal growth and collaboration thrive.
• Competitive salary and bonus plan
• Comprehensive Medical, Vision, + Dental insurance for Full-time employees.
• Partial employer contribution to dependent benefits for Full-time employees.
• Employee Assistance Program to support overall mental wellbeing.
• Life Insurance.
• Flexible Spending Options (Health Care + Commuter).
• 401K
• Employee Club Membership

*This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the company.

Remedy Place is an equal opportunity employer. All applicants will be considered for employmentwithout regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).