Lead Observability Engineer – Sumo Logic

E-Solutions; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

A leading IT services company is seeking a highly skilled Lead Observability Engineer to implement Sumo Logic solutions crucial for migrating from Dynatrace. The role involves designing and implementing observability strategies, ensuring service reliability, and leveraging expertise in AWS and Kubernetes. Ideal candidates will have substantial experience in observability practices and demonstrate strong leadership and communication skills to drive SRE maturity.

Qualifications

• Expert-level experience with Sumo Logic including dashboarding, alerting, collector deployment.
• Hands-on experience with OpenTelemetry for distributed tracing.
• Strong scripting experience with tools like Terraform, Helm.

Responsibilities

• Lead the end-to-end implementation of Sumo Logic for AWS and EKS.
• Define and implement SLIs/SLOs for containerized services.
• Collaborate with DevOps and SRE teams for complete service tracing.

Skills

Site Reliability Engineering

Sumo Logic

Kubernetes

OpenTelemetry

AWS services

Terraform

Helm

Job description

Lead Observability Engineer – Sumo Logic

Lead Observability Engineer – Sumo Logic

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Role : Lead Observability Engineer – Sumo Logic & SRE

Location : Remote

JD:

Experience: 10+ years (with 3+ years in Sumo Logic & Cloud-native observability)

Job Summary:

We are seeking a highly skilled Lead Observability Engineer to lead a critical implementation of Sumo Logic for a client migrating from Dynatrace. This role requires deep expertise in Sumo Logic, Site Reliability Engineering (SRE) practices, and Kubernetes (EKS) observability. The ideal candidate will design and implement scalable dashboards, alerts, and tracing strategies, drive service-level reliability, and enable a steady-state SRE operations model.

Key Responsibilities:

• Lead the end-to-end implementation of Sumo Logic observability platform for AWS and EKS environments.

• Migrate monitoring and alerting assets from Dynatrace to Sumo Logic.

• Define and implement SLIs/SLOs, error budgets, and reliability metrics for containerized services.

• Deploy and configure Sumo Logic collectors across AWS and Kubernetes workloads (EKS).

• Configure log, metric, and trace ingestion pipelines using OpenTelemetry and Sumo Logic apps.

• Design and maintain dashboards for service health, performance, and reliability insights.

• Implement intelligent alerting and notification workflows, using thresholds, baselines, and anomaly detection.

• Collaborate with DevOps, SRE, and development teams to ensure complete tracing coverage across services.

• Ensure best practices for alert noise reduction, escalation policies, and incident response are in place.

• Contribute to observability runbooks, operational handover, and training for the client SRE team.

Required Skills & Qualifications:

• Expert-level experience with Sumo Logic, including dashboarding, alerting, collector deployment, and ML features.

• Strong background in Site Reliability Engineering (SRE), including SLIs/SLOs, error budgets, MTTR/MTTD metrics.

• Proficiency in AWS services (especially CloudWatch, CloudTrail, Lambda, RDS) and EKS (Amazon Kubernetes Service).

• Hands-on experience with OpenTelemetry for distributed tracing and service maps.

• Strong understanding of Kubernetes metrics, pod health, container resource usage, and cluster monitoring.

• Proven ability to define alert thresholds, configure notification routing (e.g. Slack, PagerDuty, ServiceNow), and manage alert fatigue.

• Strong scripting experience with tools like Terraform, Helm, YAML, and GitOps workflows.

• Experience with incident triage, RCA documentation, and building operational maturity in observability teams.

• Excellent communication and stakeholder engagement skills.

Preferred Qualifications:

• Sumo Logic certifications (Admin, Advanced Analytics) are a plus.

• Experience with Dynatrace (for migration purposes).

• Familiarity with integrating observability into CI/CD pipelines.

• Exposure to service mesh (Istio/Linkerd) and monitoring microservices in that context.

Deliverables This Role Will Drive:

• Sumo Logic observability reference architecture

• EKS and AWS observability configuration

• SLI/SLO documentation and tracking

• Alerting and tracing setup across services

• Production-ready dashboards and runbooks

• Knowledge transfer and enablement sessions for SRE/DevOps teams

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Information Services

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