Lead Nurse

Charles River Community Health; Waltham, Brighton (MA, CO); Hybrid; Full time

Job summary

An established industry player is seeking a dedicated Lead Nurse to join their team. This role combines clinical responsibilities with leadership duties, ensuring high-quality patient care while supporting clinic operations. The Lead Nurse will supervise staff, manage clinic flow, and coordinate care across various community resources. This position is perfect for someone passionate about making a difference in the lives of underserved populations. If you thrive in a mission-driven environment and are committed to promoting diversity and equity in healthcare, this opportunity is for you.

Benefits

Medical & Dental Insurance

Short & Long-term Disability Insurance

Generous Paid Time Off

Flexible Spending Account

Employee Assistance Program

Professional Development Opportunities

Qualifications

• Must have Massachusetts LPN or RN license and CPR certification.
• Minimum 3 years of experience as a licensed nurse required.

Responsibilities

• Supervise nursing staff and evaluate performance.
• Provide patient-centered care and triage calls effectively.
• Coordinate care across community resources and healthcare settings.

Skills

Communication Skills

Patient Care

Crisis Management

Cultural Sensitivity

Leadership

Education

Bachelor of Nursing

Tools

Basic Computer Skills

Job description

Career Opportunities with Charles River Community Health Inc

A great place to work.

Careers At Charles River Community Health Inc

Current job opportunities are posted here as they become available.

CLASSIFICATION/STATUS: Non-Exempt, Licensed, Permanent, Full-time

IMMEDIATE SUPERVISOR: Nurse Manager

SUPERVISORY RESPONSIBILITIES: None

FLEXIBLE WORK OPTION: Hybrid

SALARY: LPN: Band D ($30.00 - 38.00/hour); RN: Band E ($33.50 - $44.00/hour)

****Earn up to an additional $4,000 annually in retention and quality bonuses

WHO YOU ARE

YOUR ROLE & IMPACT

The mission of Charles River Community Health (CRCH) is to partner with individuals and families to help them thrive and lead healthier lives by delivering comprehensive, integrated, and equitable primary care. The Lead Nurse will provide high-quality patient care while supporting clinic operations and staff development. This role combines clinical responsibilities (80%) with leadership duties (20%), ensuring seamless workflows, compliance, and team growth. Key responsibilities include delivering patient-centered care, triaging calls, and managing clinic flow while coordinating care across community resources and healthcare settings.

YOUR RESPONSIBILITIES

Lead Responsibilities (20%)

• Supervise nursing staff as delegated by the Nurse Manager.
• Evaluate staff performance and provide constructive feedback to foster professional growth and development.
• Support Nurse Managers in training initiatives and staff development to ensure nursing excellence.
• Assist Nurse Managers with daily operations, including guiding nursing staff, and ensuring adherence to clinical policies and procedures.
• Coordinate and manage nursing schedules to ensure adequate coverage, including making adjustments based on patient needs and staff availability.
• Maintain accurate records of vaccine stock levels, oversee proper storage and handling, track expiration dates, and ensure compliance with vaccine management guidelines.
• Monitor and maintain medical supply inventory, place orders for necessary items, and ensure proper stocking and storage.
• Prepare reports, update and maintain patient records and databases, and assist with patient intake when needed.
• Ensure compliance with health regulations, safety standards, and clinic protocols.
• Participate in quality control activities and identify opportunities.

Staff Nurse (80%)

• Function effectively and safely within the scope of practice of the Licensed Practical Nurse/Registered Nurse to strengthen the practice and provide patient-centered care, working to top of license.
• Provide culturally sensitive, patient-centered care of the highest quality to patients of all backgrounds and income levels.
• Triage all calls and assist with walk-ins. When organizing care, set priorities based upon acuity.
• Monitor clinic flow and adjust provider schedules to address urgent care needs.
• Demonstrate a thorough understanding of community resources and assist staff, patients, and families in accessing them effectively.
• Facilitate the advanced care planning process, assisting patients and families to consider options and goals for future healthcare decisions.
• Act as a resource for team members regarding patient care needs, offering guidance and support to both clinical and administrative staff.
• Delegate safely and effectively to support staff tasks that are within scope of practice.
• Communicate clearly with members of the care team regarding patient status and needs.
• Assist in establishing and documenting standard triage protocols, procedures, and patient education information.
• Work collaboratively with other Health Center staff in meeting JCAHO and other regulatory and/or funding requirements.
• Perform other duties as required by Nurse Manager or designee.

YOUR QUALIFICATIONS, COMPETENCIES, TRAITS

• Bachelor of Nursing preferred.
• Must have Massachusetts LPN or RN license.
• Certification in CPR required.
• Minimum 3 years of experience as a licensed nurse required.
• Excellent communication and documentation skills required.
• Must have knowledge base including basic health teaching, family planning education, and how to care for common pediatric and adult illnesses.
• Must be willing to educate and mentor clinical support staff as needed.
• Must be willing to work evenings as needed and one Saturday every two months.
• Must have basic computer skills preferred or willingness to develop these skills.
• Willingness to support training needs for students and internships as requested.
• Experience with telephone assessment and crisis management preferred.
• Must have a willingness to work flexible hours to meet the organization's needs/demands.
• Must be able to travel to either Charles River Community Health site (Brighton and Waltham) as needed.
• Must have excellent communication skills, particularly with people from diverse cultures.
• Must have experience in diverse cultures, with strong commitment to promoting Diversity, Equity, and Inclusion and reducing inequities.
• Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings.

WHO WE ARE & WHAT WE DO

Charles River Community Health’s mission is to partner with individuals and families so they can thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

CRCH is a comprehensive practice providing medical, pharmacy, dental, behavioral health, optical, and vision services to diverse underserved local communities.

We value caring for everyone with dignity, respect, and compassion, reducing cultural, financial and other barriers to care, and eliminating health care disparities for our patients.

OUR PROMISE

If you are passionate about providing service excellence in a mission-driven, team-oriented, and progressive organization, you will find your career as Lead Nurse rewarding and impactful!

OUR BENEFITS & PERKS

Medical & Dental Insurance

Short & Long-term Disability Insurance

Generous Paid Time Off

Flexible Spending Account

Employee Assistance Program

Professional Development Opportunities

Solid track record of developing and promoting employees internally!