Lead Network Operations Engineer - 24/7 Automation

Google; Thornton (CO); On-site; USD 134,000 - 198,000; Full time

Job summary

Google in Thornton, Colorado is seeking a Network Operations Engineer at mid level to drive network reliability across optical and data‑service infrastructure. You will diagnose outages, coordinate repairs, and push for automated improvements with a global operations team.

The role emphasizes hands‑on troubleshooting, cross‑functional collaboration, and mentoring junior engineers while maintaining 24/7 readiness and strong customer communication.

Qualifications

• Bachelor's degree in CS/Engineering or equivalent practical experience.
• 6 years of experience in telecommunications at carrier scale with optical network infrastructure, transmission systems, layer2/3 routers, and data services.

Responsibilities

• Respond to network outages by diagnosing Layer 1 to Layer 3 errors and initiating repairs.
• Develop workflows to diagnose optical Layer 1 and Layer 3 issues to completion.
• Participate in 24/7 global team shift rotations and provide remote support for field operations related to network repairs.
• Interface with high-level customers to communicate repair status and updates as needed.
• Develop and drive operational improvements around change management and day to day operations.

Skills

Telecommunications experience

Optical network infrastructure

Layer2/3 routing

Unix/Linux scripting

Education

Bachelor's degree or equivalent practical experience

Tools

NMS/EMS

Job description

Google in Thornton, Colorado is seeking a Network Operations Engineer at mid level to drive network reliability across optical and data‑service infrastructure. You will diagnose outages, coordinate repairs, and push for automated improvements with a global operations team.

The role emphasizes hands‑on troubleshooting, cross‑functional collaboration, and mentoring junior engineers while maintaining 24/7 readiness and strong customer communication.