Lead Network Engineer (RapidScale)

Cox Enterprises Inc; South Dakota; Hybrid; USD 108,000 - 182,000; Full time

Job summary

An innovative firm is seeking a Lead Network Engineer to tackle complex network challenges and lead a dedicated team. This role blends technical expertise with leadership, focusing on incident management and operational improvements. As a key player in enhancing network performance, you will supervise offshore teams while ensuring seamless support for customer networks. With a commitment to fostering human connection and innovation, this opportunity offers a dynamic work environment and the chance to make a significant impact in the field of network engineering. Join us in creating a smarter, more connected world!

Benefits

Flexible Vacation

Paid Holidays

Wellness Hours

Leave Options

Qualifications

• Bachelor's degree with 6+ years experience in networking.
• Leadership skills with in-depth knowledge of network protocols.

Responsibilities

• Supervise offshore teams and provide Tier-3 support.
• Lead incident resolution and collaborate on network projects.

Skills

Networking Knowledge (OSI, TCP/IP, protocols)

Leadership Skills

Incident Management

Troubleshooting

LAN/WAN/SD-WAN/Wi-Fi

Education

Bachelor's Degree

Tools

Network Monitoring Tools

SD-WAN

Virtualization Knowledge

CCNP Certification

JNCIP Certification

Job description

Lead Network Engineer (RapidScale)

Apply locations: Raleigh NC, Phoenix AZ, New York NY, Remote - Florida, Atlanta GA

Time type: Full time | Posted on: Posted 5 Days Ago | Job requisition id: R202559473

Company: Cox Communications, Inc.

Job Family Group: Engineering / Product Development

Job Profile: Lead Network Engineer

Management Level: Manager - Non People Leader

Flexible Work Option: Hybrid - Ability to work remotely part of the week

Travel %: No

Work Shift: Day

Compensation: Base salary range of $108,800 - $181,400, with potential additional incentives.

Job Description: At RapidScale, we are seeking a Lead Network Engineer to serve as the highest escalation point for complex network challenges and supervise a team monitoring customer networks. The role combines technical expertise with leadership, requiring troubleshooting, incident management, and team guidance.

Primary Responsibilities include supervising offshore teams, providing Tier-3 support, leading incident resolution, collaborating on projects, and improving network operations.

Minimum Qualifications: Bachelor's degree + 6 years experience or equivalent, leadership skills, in-depth networking knowledge (OSI, TCP/IP, protocols), experience with LAN/WAN/SD-WAN/Wi-Fi, and industry certifications such as CCNP, JNCIP, etc.

Preferred Qualifications: SD-WAN experience, virtualization knowledge, advanced certifications, and familiarity with network monitoring tools.

Benefits: Flexible vacation, paid holidays, wellness hours, and other leave options.

About Us: Cox Communications focuses on human connection, innovation, and creating a smarter, more connected world, offering comprehensive benefits and equal opportunity employment.