Lead Nail Tech and Team Leader — Guest Experience Pro

Frenchies, LLC; Charlotte (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

Frenchies, LLC in Charlotte is seeking a Lead Nail Technician who thrives on leading a team and delivering exceptional guest experiences. You will work closely with the Owner/Studio Manager to guide day-to-day operations and elevate service standards.

Responsibilities include providing outstanding manicures and pedicures, mentoring and educating the team, maintaining salon cleanliness, and ensuring every guest leaves delighted.

Qualifications

• Licensed NC manicurist or cosmetologist required.
• Proven ability to lead a salon team and deliver exceptional guest experiences.

Responsibilities

• Provide excellent manicure and pedicure services to guests.
• Assist in the continued education of the team.
• Assist the team in maintaining the cleanliness of the salon.
• Always serve guests throughout the salon.
• Contribute and rally the team to goals.
• NC Manicurist or cosmetology license.
• Excellent communication and customer service skills.
• Friendly and professional demeanor.
• Able to work full time day/evening and at least one weekend day.
• Work in a TEAM environment.
• Use of only top-notch high-quality products.
• Stay busy with our growing demand for nail services!

Skills

Manicure & Pedicure proficiency

Leadership

Customer service

Team collaboration

Education

NC Manicurist or Cosmetology license

Job description

Frenchies, LLC in Charlotte is seeking a Lead Nail Technician who thrives on leading a team and delivering exceptional guest experiences. You will work closely with the Owner/Studio Manager to guide day-to-day operations and elevate service standards.

Responsibilities include providing outstanding manicures and pedicures, mentoring and educating the team, maintaining salon cleanliness, and ensuring every guest leaves delighted.