Lead Museum Support (Full-Time)

Pretend City Children's Museum; Irvine (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Pretend City Children's Museum in Irvine, CA is seeking a full-time Lead Museum Support to lead museum floor educators and ensure the quality of daily programming. The role emphasizes exceptional guest experience, teamwork, and proactive supervision of staff and interns on shifts.

Ideal candidates have at least two years of relevant experience with children and families, plus a degree in Education or related field, or currently pursuing one.

Qualifications

• Minimum two years related experience working with young children and families
• Preferred degree or ongoing studies in Education, Early Childhood Education or Child Development
• Excellent written and communication skills and the ability to work effectively with others
• Dynamic, outgoing leader with demonstrated ability to motivate staff

Responsibilities

• Serve as a shift lead for museum floor educators, volunteers, and interns by modeling and enforcing best practices
• Maintain a welcoming and engaging visitor experience and support throughout the museum
• Support and/or lead field trips and programming activities, scheduled or impromptu
• Work in a fast-paced environment with attention to detail and high energy
• Comfortably operate in a public setting with high auditory and visual stimuli, mostly on your feet

Skills

Customer service

Communication

Leadership

Teamwork

Attention to detail

Education

Education degree or in-progress (Early Childhood Education / Child Development)

Tools

Microsoft Office

Job description

Pretend City Children’s Museum is a non-profit organization whose mission is to inspire children and families to learn, grow and become future-ready through the power of play. We see a world where every child and parent discovers the joy of learning through play, building the confidence, curiosity, and life skills for a future full of possibility.

Are you looking to gain more experience working with children and are ready to take on the next step in your career? If you answered yes, Pretend City Children’s Museum is the perfect place for you.

Pretend City is seeking fun, passionate, and creative personalities to join our team! We are currently accepting resumes for full-time Lead Museum Support to help serve our mission. As a Lead Museum Support, you will serve as a leader to the museum floor educators and ensure the quality of all daily programming.

We take pride in providing high-quality resources, interactions, and programs for families- with our museum floor educators being the drivers of that experience.

What’s important to us:

• Maintain a welcoming and engaging visitor experience while offering support throughout the museum
• Provides excellent customer service by ensuring all guests have a fun, educational, and memorable visit
• Support and encourage grown-up guests to engage in play WITH their children
• Works collaboratively to ensure museum areas are clean, welcoming, and well-organized for guests and staff
• Serve as a shift lead for all stage staff, volunteers, and interns by modeling and enforcing best practices through exceptional delivery of services and directio n
• Exercises effective communication skills while working with staff, volunteer, and community members
• Supports and/or leads field trips and programming activities, scheduled or impromptu, as needed
• Able to work in a fast-paced environment while maintaining continued attention to detail
• Candidate must be comfortable working in a public setting that has high auditory and visual stimuli, while mostly working on their feet

Qualifications/Requirements:

• Minimum two years related experience working with young children and families
• A degree or pursuit of higher education in Education, Early Childhood Education or Child Development is preferabl y
• Excellent written and communication skills and the ability to work effectively with others
• Proven ability to be a dynamic, outgoing leader
• Knowledge of Microsoft Office applications and standard office equipment
• Required working weekend days and occasional holidays
• Must feel comfortable being on the feet for most of the work shift
• Must be able to work on weekend days