Benefits:
- Bonus Opportunities
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
- Training & development
Primary Function: Responsible for cleaning assigned accounts and fill-in accounts, as needed. Functions to support management roles as needed in supply delivery, quality control based on availability and need. Specific tasks are subject to change. Lead Cleaner will be flexible in performing assigned duties. Coverage area is Wilmington/Leland.
Reports to: General Manager
Responsibilities:
This position will be responsible for:
- Shift coverage: This position will be responsible for ensuring that all assigned accounts are cleaned based on the current schedule. This position will be required to assist in account coverage, as necessary. Should the employee be required to fill-in unassigned accounts, their schedule could change.
- Quality Control:
- This position will be responsible for quality control for any account that is cleaned by the Lead Cleaner.
- This position may be requested to complete a quality review form for any fill-in account and any other account as requested.
- Supply Management/Delivery: Support management in delivering supplies and inspection of supplies/chemicals/tools on fill-in accounts.
- Scheduling:
- Ensure adherence to the Scope of Work for each assigned account. Ensure that all the periodic and detail cleaning schedules for assigned accounts are completed.
- Building Security: Ensure the external and internal building security and lighting requirements are adhered to during the time offices are being cleaned and before leaving the building.
- Communication: Provide supportive and effective two-way communication with employees and leadership of ServiceMaster Janitorial Solutions. This includes the use of all electronic communications.
- Job duties may be modified at any time.
Standards of Performance: The Lead Cleaner has performed satisfactorily when:
- No customer complaints regarding cleaning or security
- Task Schedule and periodic cleanings are completed and signed off on.
- Facility is properly stocked with supplies.
- Customer requests are communicated to the General Manager in a timely manner
- Equipment is clean and in good working order with periodic maintenance being performed. General Manager is notified timely if equipment isn’t working.
- Lead Cleaner is working the assigned schedule.
Skills Required:
- Flexibility
- Attention to detail
- Efficient and Effective Cleaning Technician
- Good problem solver with high sense-of-urgency
- Good verbal communication
Qualifications:
- Candidate MUST have the ability to pass a background check and drug test
- Candidate MUST have a clean DMV record
- Candidate MUST be detail oriented, punctual, & able to prioritize his/her tasks
- A person who takes pride in their work
- Experience in commercial cleaning
- Reliable and punctual
Compensation
- 20 hours guaranteed per week.
- Pay rates range from $15 per hour to $18 per hour