Lead Monitoring & Observability Engineer – AWS & APM Tools

Fannie Mae; Great Falls Crossing (VA); Remote; USD 138,000 - 180,000; Full time

Job summary

Fannie Mae is seeking a Lead Monitoring & Observability Engineer to design and develop advanced IT infrastructure solutions. This role involves coding, testing, and mentoring team members while ensuring comprehensive monitoring of applications and IT components. The position offers flexibility and the chance to work with a collaborative team, impacting the housing industry positively.

Benefits

Incentive programs

Benefits to support well-being

Qualifications

• 6 years of related experience required.
• 4 years managing Monitoring and Observability platforms.
• Proficiency in database querying and Python programming.

Responsibilities

• Developing solutions for monitoring applications and IT infrastructure components.
• Understanding end-to-end performance of IT platforms.
• Establishing and maintaining policies, guidelines, and SOPs.

Skills

Managing Linux/Windows Servers

Scripting (Shell/PowerShell)

AWS services

Infrastructure as Code

Python

Java

Monitoring tools

Strong multitasking

Customer service

Teamwork

Education

Bachelor's Degree

Tools

AWS: EC2, SSM, CloudFormation

Python

Java

Job description

Lead Monitoring & Observability Engineer – AWS & APM Tools

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Remote type: Flex | Location: Reston, VA | Full-time | Posted: 19 Days Ago | Requisition ID: REF14037K_P-101060-102

At Fannie Mae, our work helps make homeownership possible for millions. Join us to impact the housing industry positively while growing your career in a collaborative, energizing environment.

Job Description

As a key member of our team, you will lead the design and development of advanced IT infrastructure solutions, including coding, testing, and certifying platforms, software, and applications. You will also coach and mentor team members.

The Impact You Will Make

This role offers flexibility and the opportunity to work alongside caring colleagues. Your responsibilities include:

• Developing solutions for monitoring applications and IT infrastructure components.
• Understanding end-to-end performance of IT platforms and developing comprehensive monitoring solutions.
• Establishing and maintaining policies, guidelines, and SOPs.
• Monitoring performance and capacity metrics, leading issue resolution.

Qualifications

The Experience You Bring to the Team

Minimum Required Experiences

• 6 years of related experience.
• 4 years managing Monitoring and Observability platforms like Splunk, Dynatrace, Open Telemetry, AWS CloudWatch in large Linux/Windows environments.
• Proficiency in database querying and Python programming.

Desired Experiences

• Bachelor's degree or equivalent.
• Over 4 years managing monitoring platforms in on-premises and AWS environments.
• Supporting mission-critical platforms in on-call roles.
• Certifications such as AWS SysOps or Developer preferred; Azure Fundamentals/Developer (optional).
• Programming in Python & Java (optional).
• Experience with APIs and REST API usage.
• Knowledge of Disaster Recovery processes.

Skills

• Managing Linux/Windows Servers, scripting (Shell/PowerShell).
• Proficient in AWS services (EC2, SSM, CloudWatch, etc.), Infrastructure as Code, Python, Java.
• Experience with monitoring tools like Splunk, Open Telemetry, Catchpoint.
• Strong multitasking, customer service, and teamwork skills.

Tools

• AWS: EC2, SSM, CloudFormation, CloudWatch, Lambda, AWS CLI.
• Programming: Python, Java.
• Other tools: Excel, JIRA, Confluence, Bitbucket, Gitlab, Terraform, ServiceNow, xMatters, Splunk, Catchpoint.

Education

Bachelor's Degree required.

Discover more opportunities at Fanniemae.com/careers.

Note: In-office presence is encouraged unless noted as remote. Proximity to the office is preferred.

Equal Opportunity Statement

Fannie Mae is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for applicants with disabilities.

Requisition Compensation Range: $138,000 - $180,000. Final salary varies based on experience, certifications, and qualifications.

This role may participate in incentive programs and benefits to support your well-being.