Lead Mitigation Technician- Memphis, TN

Accentuin, LLC.; Memphis (TN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Health, dental, vision insurance

Aflac

PTO after probation

Paid IICRC certifications

Job summary

Accentuin, LLC. is seeking a Lead Mitigation Technician to head emergency response efforts, performing extraction, containment, and drying planning while keeping thorough documentation. You will direct crews, inspect sites, and communicate with homeowners from first call to dry-out.

You will lead on water, fire, mold, and storm losses, map moisture, and ensure safety and OSHA compliance. On-call rotation and overtime may apply, with a company vehicle and benefits.

Qualifications

• 2+ years of water/fire mitigation experience and crew lead preference.
• Proficient with moisture meters and drying equipment.
• Clear, professional communication with homeowners and team.
• Pass a background check and drug test.

Responsibilities

• Lead on water, fire, mold, sewage and storm losses from emergency response to dry-out.
• Inspect losses on arrival, categorize water and map moisture.
• Set up/dress the drying plan; place air movers and dehumidifiers per IICRC standards.
• Direct water extraction, demo, and containment and document activities daily.

Skills

Mitigation experience

Moisture meters

Crew lead

Communication

Education

IICRC WRT

IICRC ASD

IICRC AMRT

FSRT

OSHA 10

Job description

Lead Mitigation Technician
You're the hands-on leader on every emergency job. You do the demo, extractions, containments and set up the drying plan, keep documentation complete and make sure homeowners know what's happening from the first call to dry-out.

What you'll do

• Lead on water, fire, mold, sewage and storm losses from emergency response to dry-out
• Inspect the loss on arrival: identify the source, categorize water (Category 1/2/3, Class 1–4) and map moisture
• Set up and adjust the drying plan; place air movers, dehumidifiers and air scrubbers per IICRC S500
• Direct water extraction, demo, and containment
• Take daily moisture readings, photos and equipment logs, and post them in [DASH / Encircle / job software] the same day
• Get work authorizations and other customer paperwork signed
• Set and manage homeowner expectations; communicate daily with homeowners and the Mitigation Superintendent
• Flag scope changes and hidden damage to the Superintendent and Estimator right away
• Keep a safe jobsite per OSHA requirements and company policies, including PPE and respirator use
• Keep trucks, trailers and equipment clean, stocked and in working order

On-call rotation

• Takes part in a rotating after-hours on-call schedule, including nights, weekends and holidays
• Typical rotation on call
• Must answer on-call calls within [15] minutes and be able to reach the job site within [60] minutes
• Leads the emergency response crew on after-hours calls; may be first on site alone to stop the damage and start mitigation
• On-call pay: [flat on-call stipend per week/day] plus hourly pay for time worked on calls
• Must keep the company vehicle and phone ready during on-call weeks
• Longer hours during storms and catastrophic events, when all hands may be needed

What you need

• 2+ years of water/fire mitigation experience; crew lead experience preferred
• Solid knowledge of drying equipment, moisture meters
• Attention to detail and follow-through until the job is dry and signed off
• Clear, professional communication with homeowners, adjusters and the team
• Comfortable with smartphones/tablets for photos and job documentation
• Must pass a background check and drug test
• Valid driver's license and acceptable driving record

Certifications

• IICRC WRT: preferred
• IICRC ASD: preferred
• IICRC AMRT (mold) and FSRT (fire & smoke): preferred
• OSHA 10: preferred

Physical requirements

• Lift and carry up to 75 lb; move equipment up and down stairs
• Work in crawlspaces, attics and wet, dirty or hot conditions
• Wear PPE including respirators (fit test required)

Compensation and benefits

• Hourly pay: depending on experience
• On-call pay and overtime for after-hours response
• Eligible for the company bonus plan after a 90-day probation period
• Health, vision and dental insurance, plus Aflac
• PTO after a 90-day probation period
• Company vehicle
• Company shirts and PPE
• Paid IICRC certifications