Lead Merchandising Operations Analyst

BJ's Wholesale Club; Marlborough (MA); Hybrid; USD 103,000 - 132,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ's Wholesale Club is seeking a Lead Analyst in Marlborough, MA, a hybrid role overseeing analytics for Center Core and High Value Space. You will shape space productivity, category strategy, and data infrastructure while partnering with merchandising and leadership to drive sales and member value.

The position requires 5–10 years in merchandising analytics, strong Excel/SQL/BI skills, and the ability to translate data into actionable business insights with credibility across stakeholders.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, or a related field.
• 5–10 years of experience in merchandising analytics, category management, retail operations, or a related field.
• Strong proficiency with Excel, SQL, and BI tools (Power BI, Tableau, or similar); exposure to Databricks and SAP a plus.
• Demonstrated ability to synthesize ambiguous data into clear, actionable recommendations with minimal guidance.
• Strong communicator — able to build relationships and present findings to analytical and non‑analytical audiences.
• Strong project management skills with the ability to manage multiple high‑impact initiatives simultaneously.

Responsibilities

• Translate business questions into analytical approaches for assortment, space, and promotional decisions.
• Lead discovery to identify root causes before making a recommendation.
• Analyze category performance, space productivity, and promotional effectiveness to surface opportunities and risks.
• Monitor performance against forecasts and adjust assortment, space, or execution as needed.
• Build and own the reporting and insights infrastructure for Center Core and HVS.
• Define metrics, dashboards, and frameworks; ensure reliable data inputs across fragmented sources.
• Maintain data sourcing standards and governance across analyses.

Skills

Data storytelling

Communication

Project management

Education

Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, or a related field

Tools

Excel

SQL

Power BI

Tableau

Databricks

SAP

Job description

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well‑being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Position Summary:

Merchandising at BJ's drives the assortment, presentation, and value story that defines the member experience across every club. Merchandising Operations translates that strategy into execution — owning space allocation, assortment planning, and the planograms that shape how products are presented on the floor.

This role supports two of the most visible and commercially important areas of the club:

Center Core is our General Merchandise destination — a curated space built around seasonal, holiday, and high-interest categories, designed to reinforce BJ's as a source of value and newness across giftable, décor, and impulse categories.

High Value Space (HVS) encompasses the club's highest-traffic locations — entrance, end caps, and checkout — and serves as the primary vehicle for seasonal and promotional storytelling. The entrance sets the first impression and establishes the tone for key events. End caps connect in‑aisle assortment to broader themes, drive basket‑building through attachment and cross‑sell, and introduce new or seasonally relevant items. Checkout captures last‑minute impulse with high‑margin product, maximizing lane productivity while reinforcing everyday value.

The Lead Analyst is the primary analytical and reporting partner for both areas, operating at the intersection of category strategy, space productivity, and data infrastructure. The role carries a dual mandate: serve as a trusted analytical voice for Center Core and HVS decision‑making, while simultaneously advancing the broader Merchandising reporting and analytics capability. Neither area has robust data infrastructure today, creating genuine greenfield opportunity to define metrics, build dashboards, and shape the analytical foundation that will drive decisions across the business. This is a high‑visibility role for someone who can move between hands‑on data work and clear, credible communication with cross‑functional partners and leadership.

Organizationally, the role sits within Merchandising Operations with dotted‑line relationships into the Center Core/HVS team and the broader Merchant organization.

Key Responsibilities:

Analytics & Decision Support

• Serve as the primary analytical partner to the Center Core, HVS, and Merchant teams — translating business questions into analytical approaches and delivering insights that inform assortment, space, and promotional decisions.
• Lead discovery on ambiguous or unclear questions, working through surface‑level symptoms to identify root causes before making a recommendation.
• Analyze category performance, space productivity, and promotional effectiveness to surface opportunities and risks; advise on strategies that optimize sales, margin, and member value.
• Monitor performance against forecasts, flagging gaps early and recommending adjustments to assortment, space, or execution.

Reporting & Infrastructure

• Build and own the reporting and insights infrastructure for Center Core and HVS — defining the metrics, dashboards, and analytical frameworks that will drive category and space decisions going forward.
• Identify and access certified data from the right sources across a fragmented environment — navigating systems that are not co‑located or consistently governed to ensure recommendations are built on reliable inputs.
• Maintain consistent standards for data sourcing, validation, and documentation across all analyses, with a strong bias toward integrity before escalating findings.

Advancing Merchandising Analytics Capability

• Contribute to the broader Merchandising analytics program — participating in requirements gathering, helping define metrics and reporting standards, and informing the roadmap for expanded BI and AI‑enabled capabilities across the organization.
• Research and evaluate analytical methodologies relevant to incrementality, space productivity, and category performance — drawing on work from the Merchandising Analytics team, industry best practices, and third‑party frameworks — and assess their applicability to Center Core and HVS.
• Support data certification and governance efforts in partnership with the central data and analytics team, helping establish SLAs, metric definitions, and access frameworks that the broader merchandising organization can trust.

Job Qualifications:

• Bachelor's degree in Business, Finance, Economics, Mathematics, Statistics, or a related field.
• 5–10 years of experience in merchandising analytics, category management, retail operations, or a related field.
• Strong proficiency with Excel, SQL, and BI tools (Power BI, Tableau, or similar); exposure to Databricks and SAP a plus. Comfortable working through large or messy datasets independently.
• Demonstrated ability to synthesize ambiguous data into clear, actionable recommendations with minimal guidance.
• Strong communicator — able to build relationships, ask the right questions to surface the true business need, and present findings in terms that resonate with both analytical and non-analytical audiences.
• Strong project management skills, with the ability to manage multiple high‑impact initiatives simultaneously.
• General retail experience preferred; wholesale/club-channel and promotional analytics experience a plus.

This is a hybrid role. Tuesday through Thursday are in‑office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non‑discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $103,000.00 - $131,500.00We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI‑generated responses.