Lead Merchandise Processor

TJX Companies; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading off-price retailer where every day offers new opportunities for growth and achievement. This role involves managing daily operations, ensuring the smooth flow of merchandise samples, and collaborating with various departments. Ideal candidates will demonstrate strong organizational and communication skills, with a focus on detail and problem-solving. Enjoy a supportive work environment with competitive pay and a comprehensive benefits package. If you're ready to make an impact in a dynamic setting, we want you to be part of our family!

Benefits

Associate discount

401(k) match

Medical/dental/vision insurance

Tuition reimbursement

Referral bonuses

Qualifications

• Strong attention to detail and follow-through is essential.
• Proven ability to prioritize effectively in a fast-paced environment.

Responsibilities

• Manage the reservation calendar and anticipate sample volumes.
• Communicate with various partners, including Product Development.
• Train and onboard new Merchandise Processors.

Skills

Attention to detail

Problem-solving

Delegation

Organizational skills

Communication skills

Flexibility and adaptability

Education

Associate's degree or equivalent experience

Job description

TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

The Opportunity: Contribute To The Growth Of Your Career.

Daily operations include executing the flow of all incoming and outbound merchandise samples for multiple TJX chains, assessing priorities, and delegating daily assignments amongst the Merchandise Processor team. This role involves communicating and following through with necessary departments and levels within the company, as well as identifying and anticipating the needs of the merchants to adhere to all timelines and expectations.

1. Manage the reservation calendar daily, anticipate sample volumes, and ensure proper physical setup of samples.
2. Assess daily sample workload of the Merchandise Processor team and delegate tasks accordingly.
3. Anticipate the needs of the merchants and merchandise setup.
4. Accommodate impromptu requests as they arise.
5. Communicate with various partners, including Product Development and Merchandise Operations.
6. Problem solve issues independently and escalate when necessary to the Supervisor.
7. Provide feedback and suggestions to management for building efficiencies and staff development; escalate concerns as needed.
8. Train and onboard new Merchandise Processors.
9. Track all inbound and outbound deliveries.
10. Manage the flow of shipments via FedEx, UPS, vendors, and the home office.
11. Coordinate weekly charity pickups, ensuring goods are secure for transport.
12. Prepare samples for viewing and evaluation, and distribute samples/packages to respective sections or conference rooms.
13. Assist in maintaining a safe, clean, and organized building, partnering with workplace services as needed, and maintaining supply needs.
14. Perform other duties as assigned.

Who We Are Looking For: You.

• Associate's degree or equivalent experience.
• Supervisory experience preferred.
• Strong attention to detail and follow-through.
• Proven ability to prioritize effectively.
• Flexibility and adaptability in a fast-paced environment.
• Independent problem-solving skills.
• Strong delegation, organizational, and communication skills (verbal and written).
• Ability to address low-level issues independently.
• Self-motivated and able to work independently.
• Quickly adopt and utilize new computer systems.
• Ability to perform heavy lifting (50+ lbs) as needed.

Benefits include associate discount, 401(k) match, medical/dental/vision insurance, HSA, FSA, life insurance, short/long-term disability, paid holidays/vacation, sick leave, bereavement and parental leave, EAP, management incentive programs, insurance discounts, tuition reimbursement, scholarship programs, adoption and surrogacy assistance, smoking cessation programs, child care and cell phone discounts, pet and legal insurance, credit union, and referral bonuses. Benefits are subject to plan terms and may change. Contact your TJX representative for more information.

We provide a supportive work environment and strive to offer a competitive salary and benefits package. TJX considers all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any protected status under applicable law. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with the ADA and relevant laws.

Address:

888 South Figueroa Street

Location:

USA Buying Office Los Angeles, CA

This position offers a starting pay range of $17.60 to $22.45 per hour. Actual pay depends on skills, qualifications, and experience.