Lead Medical Assistant - Urgent Care - Tangerine

Orange Business Services; Tucson (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A prominent healthcare service provider is seeking a Lead Medical Assistant to offer advanced clinical support in Tucson, AZ. This full-time role involves handling complex patient care tasks, ensuring efficient clinic operations, and training new staff. Ideal candidates will have a strong background in clinical procedures, specialized medical certifications, and excellent communication skills.

Qualifications

• 2-4 years of experience as a Medical Assistant is required.
• Advanced knowledge of clinic operations and procedures is necessary.
• Must be able to assist with training new medical assistants.

Responsibilities

• Provides advanced clinical support and complex patient care tasks.
• Monitors compliance with infection control and regulatory standards.
• Assists with training and onboarding new medical assistants.

Skills

Advanced knowledge of clinical workflows

Proficiency in electronic health records (EHR)

Strong understanding of infection control

Problem-solving skills

Effective communication skills

Education

Certified Medical Assistant (CMA)-AAMA

National Certified Medical Assistant (NCMA)-NCTT

Registered Medical Assistant (RMA)

BCLS - Basic Life Support

Job description

Lead Medical Assistant - Urgent Care - Tangerine

Lead Medical Assistant - Urgent Care - Tangerine

1 month ago Be among the first 25 applicants

Job Summary

The Medical Assistant Lead, Clinics provides advanced clinical support and assists with complex patient care tasks while ensuring efficient workflow in the clinic setting. This role serves as a key resource for medical assistants and providers, handling higher-level responsibilities such as specialized procedures, compliance monitoring, and training support. The Medical Assistant Lead helps maintain clinic operations by troubleshooting workflow challenges, ensuring adherence to policies, and supporting process improvements while continuing to provide direct patient care.

Job Summary

The Medical Assistant Lead, Clinics provides advanced clinical support and assists with complex patient care tasks while ensuring efficient workflow in the clinic setting. This role serves as a key resource for medical assistants and providers, handling higher-level responsibilities such as specialized procedures, compliance monitoring, and training support. The Medical Assistant Lead helps maintain clinic operations by troubleshooting workflow challenges, ensuring adherence to policies, and supporting process improvements while continuing to provide direct patient care.

Essential Functions

• Performs all standard medical assistant duties, including obtaining vital signs, administering medications per scope of practice, performing point-of-care testing, collecting lab specimens, and assisting with procedures.
• Serves as a resource for medical assistants and providers, assisting with complex cases, answering procedural questions, and ensuring compliance with clinical protocols.
• Supports specialized procedures or patient populations as required by the clinic, handling more advanced clinical tasks with greater independence.
• Ensures accurate and timely documentation of patient encounters in the electronic health record (EHR), reinforcing best practices for documentation and coding accuracy.
• Assists with training and onboarding new medical assistants by demonstrating procedures, reinforcing workflow processes, and ensuring adherence to policies.
• Monitors compliance with infection control, patient safety, and regulatory standards, identifying and addressing potential concerns.
• Collaborates with providers and clinical staff to troubleshoot operational challenges and enhance clinic efficiency.
• Oversees supply management, ensuring appropriate stock levels of medical equipment and coordinating replenishment as needed.
• Serves as a point of contact for operational issues, working with clinic leadership to implement workflow improvements and resolve patient flow concerns.
• Provides guidance on complex scheduling needs, patient follow-ups, and coordination of care, ensuring smooth clinic operations.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Qualifications

• 2-4 years of experience as a Medical Assistant, with demonstrated proficiency in complex clinical tasks required
  
  

Knowledge, Skills And Abilities

• Advanced knowledge of clinical workflows, medical procedures, and outpatient clinic operations.
• Proficiency in electronic health records (EHR) systems and documentation best practices.
• Strong understanding of infection control, patient safety, and HIPAA regulations.
• Ability to assist with training and provide guidance on complex clinical processes.
• Problem-solving skills to identify workflow inefficiencies and propose improvements.
• Strong attention to detail in patient care, documentation, and compliance monitoring.
• Effective communication skills to interact with providers, patients, and clinic staff.
• Ability to multitask and prioritize responsibilities in a fast-paced clinical environment.
  
  

Licenses and Certifications

• Certified Medical Assistant (CMA)-AAMA required or
• National Certified Medical Assistant (NCMA)-NCTT required or
• Registered Medical Assistant (RMA)-American Medical Technologists required
• BCLS - Basic Life Support required

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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