Lead Medical Assistant & Clinic Operations Mentor

UPMC; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

UPMC is seeking a Medical Assistant in Pittsburgh, PA to assist physicians with patient care duties, ensure satisfaction, and support clinical workflow. Responsibilities include guiding staff, implementing departmental procedures, and maintaining compliance with health regulations. Candidates must have a high school diploma, complete a Medical Assistant program, or have at least one year of patient care experience. The role offers a supportive team environment with a focus on patient care and clinical operations.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT).
• At least 1 year of patient care experience required.

Responsibilities

• Supports clinical workflow by guiding staff and assigning tasks.
• Collaborates with management to improve clinical operations.
• Ensures compliance with HIPAA, OSHA, and other regulatory requirements.

Skills

Patient care experience

Basic computer skills

Phlebotomy skills

Knowledge of medical terminology

Pediatric experience

Education

High school diploma or equivalent

Completion of Medical Assistant Program

Certification (AMT, AAMA, NAHP, NCCT, NHA)

Job description

UPMC is seeking a Medical Assistant in Pittsburgh, PA to assist physicians with patient care duties, ensure satisfaction, and support clinical workflow. Responsibilities include guiding staff, implementing departmental procedures, and maintaining compliance with health regulations. Candidates must have a high school diploma, complete a Medical Assistant program, or have at least one year of patient care experience. The role offers a supportive team environment with a focus on patient care and clinical operations.