Lead Medical Assistant - Cardiology

Starling Physicians; New Britain (CT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) savings plan

Life and Disability insurance

Job summary

A healthcare provider in Connecticut is seeking a Lead Medical Assistant for the Cardiology department. The role involves supporting clinical workflow, mentoring medical assistants, managing inventory, and ensuring high standards of patient care. Ideal candidates have experience in clinical settings and strong leadership skills. This full-time role offers competitive benefits and opportunities for professional growth.

Qualifications

• Experience as a medical assistant or in a clinical support role.
• Strong mentoring and training abilities.
• Knowledge of inventory management systems.

Responsibilities

• Support clinical team by overseeing daily workflow operations.
• Train and evaluate new medical assistants.
• Monitor clinical supply inventory and assist with drug inventory.

Skills

Clinical support

Training and mentorship

Inventory management

Professionalism

Job description

Lead Medical Assistant - Cardiology

Join to apply for the Lead Medical Assistant - Cardiology role at Starling Physicians.

About Our Company

We’re a physician-led, patient‑centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community that works hard every day to make health care better for all. We are innovating value‑based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

The Lead Medical Assistant is responsible for supporting the clinical team by providing guidance, technical assistance, and oversight of daily workflow operations. This role serves as a mentor to medical assistants, supports onboarding and training, monitors inventory (including pharmaceuticals), and helps maintain high standards of patient care and operational efficiency.

Key Responsibilities

• Clinical Support and Oversight
  • Serve as the primary point of contact for medical assistants with clinical questions or workflow concerns.
  • Provide real‑time support in clinics to ensure efficient patient flow and adherence to protocols.
  • Step in to assist with patient care duties as needed.
  • Ensure timely patient flow and minimize provider downtime.
• Training and Development
  • Train new medical assistants on clinical procedures, EMR documentation, and patient interaction.
  • Monitor progress of new hires and provide regular feedback to supervisors.
  • Conduct periodic skills assessments and identify opportunities for retraining or improvement.
  • Support continued education initiatives and maintain clinical standards.
• Inventory Management
  • Monitor clinical and supply inventory, including medications, diagnostic supplies, and PPE.
  • Coordinate with purchasing staff to ensure appropriate par levels and timely reorders.
  • Oversee organization and cleanliness of supply areas and exam rooms.
• Drug Inventory Oversight
  • Track and log expiration dates of all injectable medications.
  • Ensure compliance with proper storage and handling protocols.
  • Coordinate with appropriate staff to remove or return expired or soon‑to‑expire medications.
  • Approve drug ordering.
• Triage and Communication
  • Provide direction for scheduling urgent and referral appointments based on symptoms or history.
  • Help coordinate patient communication related to clinical follow‑ups, reschedules, or treatment changes.
• Leadership and Accountability
  • Model professionalism and teamwork within the clinical staff.
  • Serve as a liaison between clinical techs and management.
  • Promote a culture of respect, safety, efficiency, and exceptional patient care.
  • Communicate regularly with clinical supervisor and practice leadership on staffing needs, clinic flow, or concerns.
  • Participate in staff meetings and provide updates or training refreshers to the team.
• Staff Guidance & Mentoring
  • Serve as a resource for other medical assistants with questions about clinical procedures, equipment, or patient care.
  • Provide real‑time troubleshooting and support during busy clinics.
  • Mentor and support new technicians during training, assisting with skills development and procedural knowledge.
  • Help foster accountability by modeling professionalism and teamwork.

About Our Commitment

Total Rewards at VillageMD: Participation in our benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401(k) savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. We do not use chat rooms for job searches or communications. We will never request personal information via informal chat platforms or insecure email. We will never ask for money or an exchange of money, banking or other personal information prior to the in‑person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Health Care Provider

Industries

Hospitals and Health Care