Lead, Medical Assistant - Behavioral Medicine

Jordanvalley; Oregon (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate team at an established health center dedicated to providing high-quality medical, dental, and behavioral health services. As a Lead Medical Assistant in Behavioral Medicine, you'll play a crucial role in patient care, ensuring effective communication and coordination within the healthcare team. This role offers a fulfilling opportunity to make a difference in the lives of patients while enjoying a supportive work environment that values work-life balance. With competitive benefits and a commitment to staff development, this position is ideal for those looking to advance their careers in a collaborative setting.

Benefits

Health Insurance Options

Vision Insurance

Free Dental and Life Insurance

403b Retirement Match

Employee Assistance Program

Day One PTO Accrual

9 Paid Holidays

Free On Site Fitness Facility

Qualifications

• Graduation from a Medical Assistant program with at least 1 year of experience required.
• Registered or Certified Medical Assistant accepted in lieu of work experience.

Responsibilities

• Organizes job functions and responds flexibly to changing situations.
• Maintains communication among patients, staff, and physicians.

Skills

Medication Reconciliation

Patient Communication

Clinical Coordination

Flexibility in Duties

Empathy and Confidentiality

Education

Graduation from a Medical Assistant Program

Registered or Certified Medical Assistant

Job description

Description

Lead, Medical Assistant - Behavioral Medicine

Full Time, 36 hours a week, no nights or weekends

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.

If you are a compassionate professional who provides exceptional quality care, Jordan Valley is for you! We are Missouri’s largest Federally Qualified Health Center founded in 2003 and we serve 75,000 patients each year. The mission of Jordan Valley is to improve the health of our community by providing high-quality and accessible medical, dental, and behavioral health services to Southwest MO. We're collaborative and believe in always going above and beyond as part of our commitment to deliver excellent care to our community!

Duties:

• Organizes job functions and work area to effectively complete varied assignments within established time frames.
• Demonstrates ability to respond to changing situations flexibly to meet current needs, such as reprioritizing work as necessary.
• Perform medication reconciliation with patients.
• Advise and schedule appropriate follow-up appointments.
• Carries out physician orders accurately, directly, and indirectly.
• Maintain and coordinate communication among patient/significant other, staff, and physician as evidenced within medical record, client, and health care team feedback.
• Effectively communicate patient’s changing needs and plans of care among staff members.
• Report patient needs/programs and observations regarding patient’s condition to the physician.
• Work collaboratively with other members of the healthcare team in coordination of the patient’s care as evidenced by other department feedback.
• Participates in staff development programs.
• Assists patients, family members, or other clients with concern and empathy; respects their confidentiality and privacy and communicates with them in a courteous and respectful manner.
• Answers and refers telephone calls or other inquiries to ensure accurate and timely communications.
• Assists in the orientation/training of new Team Members.
• Demonstrates flexibility to perform duties wherever volume deems it necessary within the Clinic.
• Consistently evaluates work and determines if further steps are needed to meet client expectations.

Benefits

Our benefits are designed to encourage a healthy work-life balance.

• Health (Both HSA and FSA options and access to our Telemedicine program)
• Vision
• Free dental and life insurance, and long term disability. Affordable rates for family dental and life insurance.
• 403b retirement match on the 1st of the month after 30 days.
• Employee Assistance Program
• Day One PTO Accrual
• 9 Paid Holidays
• Free On Site Fitness Facility at our Springfield Tampa Clinic

Requirements

Required Qualifications:

• Graduation from a Medical Assistant program with a minimum of 1 year experience. Registered or certified medical assistant will be accepted in lieu of work experience. OR
• Registered or Certified Medical Assistant with a minimum of 1 year experience. OR
• Attended and graduated from a Medical Assisting program with at least 1 year experience, has not taken the certification/exam or is no longer current.
• Minimum of 2 years clinical experience.