Lead Medical Assistant

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; United States; On-site; USD 29,000 - 48,000; Full time

Job summary

Brown Health Medical Group Primary Care in Providence, RI is seeking a Lead Medical Assistant to support physicians and oversee clinical workflows. You will assist with patient care, prepare charts, and coordinate referrals while ensuring high-quality service and privacy compliance.

The role requires proficiency in EKGs, vaccines, vital signs, and lab tracking, with a focus on teamwork and patient satisfaction. Schedule is typically Monday to Friday, 8:00-5:00, with opportunities to mentor staff.

Qualifications

• Experience in direct patient care and documentation of vital signs.
• Ability to administer vaccines and injections per established parameters.
• Knowledge of HIPAA and patient privacy regulations.

Responsibilities

• Assist with direct patient care procedures, take histories and vital signs, and track lab data.
• Perform routine procedures such as EKGs, rapid strep, urine dips, spirometry and nebulizer treatments.
• Administer vaccines and injections and educate patients on medical issues within established parameters.
• Schedule referrals, coordinate pre-authorizations, and manage vaccine stock and related tasks.
• Maintain safety, confidentiality, and compliance with DOH/OSHA standards.

Skills

Direct patient care

Vital signs

EKG administration

Vaccine administration

HIPAA compliance

Job description

SUMMARY

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to patients and the overall practice. The Lead Medical Assistant (MA) also provides day to day workflow oversite in the clinical area. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Assists with direct patient care procedures and related tasks such as: lab tracking and data entry, document management, obtaining patient histories and vital signs, verifying medication lists, preparing charts and pre-visit planning Performs routine specialized procedures, such as EKGs, rapid strep, urine dips, spirometry, nebulizer treatments, etc. Administers injections including vaccines and medications Educates and advises patients on specified medical issues within established parameters Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations Work quality reports to ensure gaps of care are closed and maintain consistent quality scores Maintains stock levels for medicines and medical supplies as needed Monitors and audits vaccine refrigeration temperature in line with Department of Health Regulations Responsible for vaccine management Trains and mentors new MA staff Practices safety, environmental and/or infection control methods Complies with OSHA and DOH standards Complies with federal and local confidentiality laws, including HIPAA, ensuring patient privacy Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information Provides superior customer service and outstanding patient care Attend meetings/workshops as they relate to current position and office workflows Performs other miscellaneous job-related duties as assigned

MINIMUM QUALIFICATIONS

Pay Range: $20.96-$34.61 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903 Work Type: M-F 8:00-5:00 pm Work Shift: Day Daily Hours: 8 hours Driving Required: No

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission